Clinical Specialist

3 weeks ago

Vancouver, Canada Boston Scientific Corporation Full time

**Clinical Specialist**:

- Remote Eligible: Field Based- Onsite Location(s): Vancouver, BC, CAPrimary Location: British Columbia

HIring Manager: James Keevel

**Purpose**
- CRM Clinical Specialist position that will promote company products through education of current & potential customers and implant within a defined region by providing clinical education for variety of issues. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.

**Requirements**:

- Education-University BSc degree, ideally in Life Sciences.
- Minimum of 5 years CRM experience, in particular supporting ICD and Pacemaker implants.
- Ability to travel throughout Ontario up to 50% of the time.

**Responsibilities**
- Commercial Support: Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.
- Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest BSC products.
- Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
- Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
- Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
- Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
- Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
- Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
- On-call duties may be required 24 hours a day, 7 days per week.

**Management Requirements**
- Not applicable.

**Job Scope and Leveling Guidelines**
- **Problem Solving**:Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment.
- **Planning and Organization**:Plans, organizes, and prioritizes own daily work routine to meet established schedule.
- **Discretion/Latitude; Supervision Received; Decision Making**:Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpreting established policies, procedures and practices.

Boston Scientific (NYSE: BSX) transforms lives through innovative medical solutions that improve the health of patients around the world. As a global medical technology leader for more than 30 years, we advance science for life by providing a broad range of high performance solutions that address unmet patient needs and reduce the cost of healthcare.

Boston Scientific is an Equal Opportunity Employer.

**Job Segment**:Clinical Research, Medical Research, Technical Support, CRM, Patient Care, Healthcare, Technology

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