Travel Specialist

4 weeks ago


Yellowknife, Canada Arctic Tours Canada Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Bachelor's degree
- Experience: Experience an asset
- or equivalent experience
**Asset languages**:

- Mandarin
- Japanese
**Work setting**:

- Willing to relocate
- Corporation or company ticket office
**Tasks**:

- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Prepare marketing materials
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- Travel software packages
- MS Office
- Adobe Photoshop
- Computer graphic imagery system
**Travel bookings**:

- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
**Geographical areas of specialization**:

- Asia
**Area of specialization**:

- Graphic design
**Transportation/travel information**:

- Willing to travel
**Work conditions and physical capabilities**:

- Attention to detail
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Financial benefits**:

- Gratuities
**Other benefits**:

- Learning/training paid by employer


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