Store Manager

7 months ago

St Catharines, Canada Calhoun Sportswear Full time

**The Retail Store Manager demonstrates an understanding of retail business and takes ownership of store sales, inventory, visual presentation and team development. The Retail Store Manager has an entrepreneurial spirit to drive sales through increasing custom sales, developing a relationship with crafting and wholesale customers, ensuring customer satisfaction and partnering with our Ecommerce team on Marketing initiatives. The Retail Store Manager will work in collaboration with their team and other Calhoun departments to build a working partnership and team that is founded in respect, teamwork and accountability.**

**KEY RESPONSIBILITIES**:
**1. CUSTOMER SERVICE**:
**a. Look for ways to exceed customer expectations. Build a team that has the same passion for customer service.**

**b. Maintain a client list to build future business, including with the growing crafting community and wholesale customers who purchase in bulk.**

**c. Respond in a timely manner to customer feedback on product or product requests.**

**d. Be proficient in all the ways customers can complete purchase: on-line, in store, phone orders and in store pick up.**

**e. Participate in community charitable giveaways as a member of the Calhoun Charity committee to support local charities and projects.**

**2. DRIVING STORE SALES**:
**a. Utilize marketing and product placement to drive business. Partner with Ecommerce/marketing weekly to plan social media posts.**

**b. Effective sales planning and awareness of daily, weekly and monthly sales goals as well as week to date, month to date actuals to ensure goals are achieved.**

**c. Create Business plans for month, forecasting sales and planning promotions for month as well as assessing product needs.**

**d. Ecommerce: Retail Store Manager is responsible for maintaining Calhoun store site in partnership with the Ecommerce Coordinator as well as for ensuring the daily processing and shipping of ecommerce orders. Ensure that other team members are trained on how to navigate website, print orders etc.**

**e. Utilize Advertising and Promotional campaigns to generate traffic into the store.**

**f. Develop relationships with other businesses in the community, proactively looking for opportunities for pop-up events or cross promotion.**

**g. Bay Pen Centre: Retail Store Manager to maintain and refresh product selection in Bay Pen Centre location. Retail Store Manager to visit our location in the Bay Pen Centre at least once/month (may need to visit more frequently during peak times or in preparation for holiday sales).**

**3. VISUAL PRESENTATION**:
**a. Create a welcoming environment for our retail and custom sales customers.**

**b. Maintain store presentation throughout the day to ensure that every customer receives the same visual experience.**

**c. Evaluate store Sales per square foot to ensure floor plans are balanced based on sales in each department.**

**4. INVENTORY/PRODUCT MANAGEMENT**

**a. Inventory levels need to be monitored to ensure that quantities are in line with sales.**

**b. Assess when product needs to be moved to clearance room, based on age of product, size selection or if the item will be replenished.**

**c. Utilize all resources to obtain product for retail including: Calhoun wholesale, custom product creation (seasonal) and purchasing items from outside wholesale businesses.**

**d. Determine new product pricing, ensure that all product is ticketed correctly and has Calhoun wholesale SKU listed for easy replenishment and order support.**

**e. Communicate any supply needs such as tickets, hangers etc. to ensure that business is not affected by lack of supplies.**

**f. Conduct store inventory count annually**

**5. OPERATIONS**:
**a. Complete all opening/closing procedures.**

**b. Audit cash and deposit logs to ensure all are accurate, report any over/short to Chris in Accounting.**

**c. Follow up on tasks assigned to team, to ensure successful completion of task.**

**d. Create and post schedules at least 2 weeks in advance.**

**e. Store hours and peak times should be evaluated and hours of operation flexed accordingly. Any changes will need to be approved before implementing.**

**f. Submit all store reports within assigned deadlines.**

**g. Deliver all paperwork and deposits in a timely manner to Accounting. Any discrepancies ( over/short), to be reported immediately**

**h. Train team on all applicable register operations.**

**i. Maintain all Health and Safety standards**

**j. Support other areas of the business through cross training when needed.**

**k. Integrate the store into the company operation by partnering with wholesale, custom and ecommerce to harmonize business and marketing plans.**

**6. TEAM DEVELOPMENT**:
**a. Assess any hiring needs based on upcoming season, traffic etc. Retail Store Manager will work together on recruiting interviewing and hiring new Part time associates/key holders with the support of HR.**

**b. Offer consistent fee

  • Assistant Store Manager

    1 month ago

    St. Catharines, Canada Urban Nature Store Full time

    Job description **Urban Nature Store - Assistant Store Manager - St Catharines** **Attention Nature & Wild Birding Enthusiasts!!** Urban Nature Store is seeking a self-motivated, highly organized person to join our team as Assistant Manager of our St Catharines store, located at 280 Geneva St, across from Fairview Mall. Urban Nature Store is a leader in...

  • Store Manager

    7 months ago

    St. Thomas, Canada Bell Store - GCTel Full time

    **GCTEL **(Get Connected Telecom) is a Bell Authorized Dealer that does things differently. We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to providing an exceptional retail experience for our clients, creating a great place to work for our team members and being the benchmark for all other sales...

  • Store Manager

    7 months ago

    St. Catharines, Canada Zumiez Full time

    **POSITION PURPOSE** The Store Manager is responsible for all store functions associated with running a store location to achieve sales, service, customer satisfaction, and profitability goals **JOB DUTIES & RESPONSIBILITIES**: - Maximizing personal and store sales results (measured hourly) in a competitive high-pressured sales environment through selling,...

  • Store Manager

    7 months ago

    St. Catharines, Canada Ricki's Full time

    **RICKI’S** **STORE MANAGER** Pen Centre, St. Catharines, Ontario **Full Time** As a Store Manager with Ricki’s you’ll be responsible for leading all aspects of your store’s business. Through attracting, leading and developing a strong team of fashion lovers, our Store Managers drive business results by ensuring an amazing customer experience in...

  • Store Manager

    7 months ago

    St. Catharines, Canada Sally Beauty Full time

    As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the...

  • Store Manager

    4 days ago

    St. Catharines, Canada Mastermind Toys Full time

    **"We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys...

  • Store Manager

    2 weeks ago

    St. Catharines, Canada Real Fruit Bubble Tea Inc. Full time

    **Store Manager** **_Are you passionate about bubble tea businesses?_** **_Are you someone who always thrives to grow and accomplish more?_** **_If yes, join us today!_** **_If not now, when?_** **_If not me, who?_** Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy...

  • Store Manager

    4 months ago

    St. Catharines, Canada The Hunny Pot Cannabis Co Full time

    **Join Our Team as Store Manager at The Hunny Pot Cannabis Co. - ,** **St. Catharines ON!** **Location**: 495 Welland Ave, St. Catharines ON, L2M 5V2 Are you passionate about cannabis and ready to lead in an exciting, dynamic environment? At _The Hunny Pot Cannabis Co._, Toronto’s first legal cannabis store, we’re expanding and looking for a Store...

  • Store Manager

    7 months ago

    St. Catharines, Canada True North Cannabis Company Full time

    Ready to take your True North Cannabis Co. career up a notch? Know you have what it takes to be a leader in the industry? Our guests love True North Cannabis Co. because our people are the best of the best. As a Store Manager, you’ll help employees make sure that “every guest is offered a meaningful cannabis store experience” It’s a high-energy, high...

  • Store Manager

    7 months ago

    St. Catharines, Canada McCarthy Uniforms Inc. Full time

    McCarthy Uniform Inc. is Canada’s leading school uniform and specialty apparel company. Over the last 65 years, we have built our leadership position in Canada by following our mission to be a world-class provider of high-quality uniforms. We believe in the power of uniforms to create communities that successfully work, learn, and play together. We deliver...

  • Assistant Store Manager

    7 months ago

    St. Catharines, Canada Cleo Fashions Inc Full time

    **ASSISTANT STORE MANAGER** **Pen Centre, St. Catharine's, Ontario** **FULL TIME** As an Assistant Store Manager with cleo you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. Partnering with the Store Manager you will lead all aspects of the store’s business and support day to day...

  • Store Operations Manager

    3 months ago

    St. Catharines, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Store Manager OpportunityWe are seeking a highly motivated and experienced Store Manager to lead our team in St. Catharines, Canada. As a key member of our beBee Professionals team, you will be responsible for the overall operations and management of the store, ensuring exceptional customer service and profitability.Key Responsibilities:Oversee daily store...

  • Assistant Store Manager

    7 months ago

    St. Catharines, Canada Ricki's Full time

    **RICKI’S** **ASSISTANT STORE MANAGER** Penn Center Mall, St. Catharines, ON **FULL TIME** As an Assistant Store Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends, visual merchandising...

  • Store Manager

    2 months ago

    St. Catharines, Canada Spencer Gifts Full time

    Job DetailsBrand: Spirit Halloween The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a...

  • Store Manager

    1 month ago

    St. Catharines, Canada Spencer Gifts Full time

    Job Details Brand: Spirit Halloween The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing,...

  • Store Manager

    4 days ago

    St. Catharines, Canada Real Fruit Bubble Tea Inc. Full time

    **Work Location(s) **:The Pen Centre - **Are you passionate about bubble tea businesses?**_ - **Are you someone who always thrives to grow and accomplish more?**_ - **If yes, join us today!**_ - **If not now, when?**_ - **If not me, who?**_ Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for...

  • Retail Store Manager

    7 months ago

    St. Catharines, Canada Walking On A Cloud Full time

    We are looking for an enthusiastic and driven individual to join our growing management team. We are currently looking for a **Store Manager **for our **Fairview Mall** store, located in **St. Catharines.** Store Manager’s responsibilities include but are not limited to such functions as: scheduling, hiring, training, inventory control, achieving sales...

  • Wireless Store Manager

    4 months ago

    St. Catharines, Canada The Mobile Shop Full time

    Brand: The Mobile Shop Location: 577 - TMS RCSS St. Catharines Ridley - 411 Louth Street, St. Catharines, Ontario - L2S 4A2 **Join Our Team as a Wireless Store Manager at The Mobile Shop!** *** **About The Mobile Shop**: At The Mobile Shop, we are dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans and home...

  • Assistant Store Manager

    7 months ago

    St. Catharines, Canada Rogers Communications Full time

    Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless...

  • Store Manager

    2 weeks ago

    St. Catharines, Canada Wetrans Building Supplies Full time

    **Job details** **Salary** **$52,000-$75,000 a year** **Job type** **Full-time** **Permanent** **Shift & schedule** **Weekend availability** **Night shift** **Benefits** - **Pulled from the full job description**_ **Dental care** **Employee assistance program** **Extended health care** **RRSP match** **Vision care** **Full Job...