Intermediate Network Analyst, Information Technology
2 weeks ago
The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.
We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong
About Information Technology
Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.
**In a nutshell**: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.
Position Purpose
Reporting to the Senior Manager, Information Technology, the main objective of this position is the long-term operation of a complex corporate network, to support connectivity to several outside networks and to provide remedial services to network faults in order to meet the University’s objectives. To this end, the position installs, configures and maintains the University’s network infrastructure and servers, including the mission-critical routers, switches, firewalls, etc. to support and improve the efficiency of the University’s operations. Provides advice and recommendations to peers and the Manager in order to ensure the continuous and safe operation of the University’s networks.
**In this role, your responsibilities will include**:
**Hardware installation and configuration**: Installs (or coordinates with external vendors as required) and configures new hardware components to ensure full and proper integration with the existing infrastructure. Manages the virtual infrastructure and cloud resources and Storage Area Network (SAN). Modifies the configuration of existing components, as necessary, to maintain or improve functionality.
**Hardware maintenance and repair**: Identifies, diagnoses, and develops solutions to repair and resolve technical issues with the network infrastructure, locally and remotely, in a timely manner.
**Network operation**: Monitors and keeps appropriate logs and error statistics regarding essential components of the network infrastructure and ensures quick problem resolution to maintain constant and reliable operation. Maintains the online storage system, fiber channel and ISCSI.
**Network security services**: Implements security measures and ensures the network is properly configured to safeguard network information against unauthorized access. Investigates and analyzes security breaches and recommends corrective actions.
**Capacity analysis**: Conducts capacity planning studies, including research into the current and future capacity, capability and performance of the University’s network and servers in order to ensure the infrastructure is continuously able to support the University’s needs.
**What you will bring**:
University Degree or College Diploma in Computer Science, Network Technology or a related field or an equivalent combination of education and experience.
Minimum 3 years’ experience working with multiple operating systems concepts and principles in the design, installation and maintenance of large corporate networks.
A valid certification such as CCNP (Cisco Certified Network Profes
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