Guest Experience Manager at Good Thief
4 months ago
Good Thief is seeking a full-time Restaurant Manager to join our expanding team. If you are a dynamic leader and an exceptional coach we would like to hear from you Reporting to the General Manager, they will ensure the day-to-day success of the restaurant.
- Thorough knowledge and experience with food and beverage inventory, preparation and service.
- Leading operations during hours of service.
- HR/hiring needs; training, operations, coaching and performance reviews of all employees.
- Assist in leading monthly team meetings on updated procedures, policies, and upcoming events.
- Overseeing our reservation system, as well as forecasting events.
- Overseeing and implementing cleaning and sanitation protocols, as well as daily maintenance of space, decor, and equipment.
- Creating positive and long lasting relationships with team, guests and other colleagues.
**REQUIRED SKILLS & EXPERIENCE**:
- Personal alignment with Good Thief's vision, values and team culture
- 2 plus years as a Manager in the restaurant industry.
- 5 plus years of cumulative experience in the restaurant industry.
- WSET Level 2 or greater considered an asset,
- Proven leadership and exceptional customer service skills.
- A positive and energetic attitude and someone who is willing to grow within the company.
- Ability to work in a fast-paced and inter-functional team environment.
- High standard of professionalism and attention to detail.
- An entrepreneurial thinker and spirit - self starter, hard worker, with a systematic approach to things.
- An excellent coach who is disciplined, honest and leads by example.
- Demonstrated experience leading operations and related administrative work that is required in starting up and maintaining a restaurant business
- Open availability including weekends and holidays. Must be available Sundays.
**WAGE / PAY**:
- $25-$30 per hour PLUS cash tips depending on experience
- Extended Health Benefits opportunity
- daily staff meal
- staff discounts
**APPLY**: By replying to this ad with your Resume/CV, Cover Letter and References in confidence.
**START DATE**: Immediately
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