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Cbord Specialist, Contract

4 weeks ago


Kingston, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Compass One?** Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.

***Location: Kingston, ON**

***3 MONTH CONTRACT POSITION**

**Job Summary**:
**CBORD Specialist** is responsible for the day-to-day operational delivery of the business processes provided by the CBORD food service information system including menu planning, nutritional analysis, implementation, monitoring and evaluation of the CBORD system. The **CBORD Specialist** role is required to develop and maintain appropriate databases supporting all CBORD modules. Reviews, recommends, trains staff and performs changes required to the system to meet the day-to-day business requirements and future business needs.

**Clinical component**:

- Reviews & maintains nutritional information of all food products; seeks and recommends new products to maintain or enhance nutritional quality.
- Leads menu development (e.g., new menus, seasonal menus, etc.) and ensures nutritional analysis of all diets is completed accurately and nutritional information is maintained.

**CBORD Management component**:

- Leads the development, implementation, maintenance, and integration of the CBORD food service information system and acts as an expert resource. Analyzes and maintains database supporting system solutions by establishing quality checks and verification points for all accuracy of data.
- Designs and implements training for all end users on the CBORD modules and reports and develops appropriate end user training documentation.
- Communicates and documents all system failures, unusual delays, financial impacts, and impacts to patient care.
- Works in collaboration with Compass Group Canada’s IT, client’s IT and CBORD to provide system and database functionality support to end users.

**Administrative**:

- Manages the Diet Office’s staffing, processes and meal delivery systems related to CBORD to ensure efficiency.
- Maintains adequate inventory on site ensuring appropriate ordering processes are set in place.
- Develops implements and maintains system backups and emergency recovery procedures for the department.
- Ensures audit completion for the department based on KPIs.
- Oversee the daily food service in assigned areas including supervising designated staff, maintaining, and updating manual and computerized records
- Performs other duties as required.

**Qualifications**:

- Graduation from an approved post-secondary nutrition program.
- Active member of the Canadian Society of Nutrition Management (CSNM) minimum requirement.
- Experience with CBORD food and nutrition system or any other diet software.
- Demonstrated ability to develop and analyze menus for an acute clinical and residential settings.
- Excellent organizational, project management and time management skills.
- Excellent attention to detail analytical and communication skills, both verbal and written.
- Ability to successfully communicate solutions to technical, operational, and clinical issues.
- User-level technical problem-solving skills.
- Demonstrated ability to establish effective working relationships with technical, operational, clinical, vendor and client staff.
- Strong customer service orientation.
- Ability to work with end-users of varying skill levels at all levels of the organization.
- Ability to utilize resources effectively.
- Creative, positive, solution-oriented attitude in the workplace.
- Demonstrated knowledge of Microsoft Excel and Microsoft Word.