Retail Specialist

2 months ago

Victoria, Canada Shaw Communications Full time

A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.
The role
Are you passionate about providing an outstanding customer experience? If you’re an energetic self-starter who genuinely enjoys interacting with others, then we have an opportunity for you

We’re looking for a part-time Retail Specialist to join our Freedom Mobile retail location in Bay Centre. Reporting to the Retail Store Manager, the Retail Specialist strives to build customer value and brand loyalty through every in-store interaction while driving revenue. In this role, your natural curiosity will help you uncover the customers' needs and inspire them to see what's possible with Freedom Mobile’s products and services. You’ll use this insight to provide them with the right solutions to complement their needs and lifestyle. By creating genuine connections, you will turn the store visitor into a loyal customer.

**What we offer**:

- A competitive base wage plus a sales incentive program based on your individual performance
- Extensive training as part of your onboarding and dedicated resources for continuous learning
- Incredible employee discounts on Shaw and Freedom products & services, for all your entertainment needs
- Paid vacation starting at the full-time equivalent of 3 weeks per year for a healthy work-life balance
- A customizable health & dental benefits program to meet the health & well-being needs of you and your eligible family members
- A full range of rewards that includes access to a generous share purchase program and retirement plans
- Phenomenal career advancement opportunities throughout at Shaw and Freedom locations nationwide

A typical day
Your day will be spent engaging customers, promoting and selling all things Freedom Mobile and creating meaningful interactions with customers through product/service demos, general device support, and other inquiries.

You will be an integral part of a welcoming, upbeat, and diverse environment that encourages healthy competition for sales incentives. As you reach your personal and professional goals, you’ll enjoy being part of a team that succeeds and celebrates together.
Your skills/experience
- You love to communicate and connect with new people every day.
- You are energized by technology and enjoy sharing your knowledge.
- You are motivated by challenge and strive to build genuine connections with your customers.
- You are driven, always curious, eager, and outgoing.

Other details
- You may be required to work in other store locations within a 35km radius of your home store
- You must have the ability to maintain a varied work schedule. This includes being available for evenings, weekends, and statutory holiday shifts
- You must be at least 18 years of age
- This position requires the successful completion of a criminal and credit background check

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