Customer Relations Associate

2 months ago


Burlington, Canada Funding Innovation Full time

**Do you have a passion for philanthropy?**

**Do you enjoy helping others?**

**Are you looking for an opportunity that provides flexibility and a good work/life balance?**
- Be responsible for 80-100 outbound and 20-24 inbound calls per day
- Contact the successful bidders of our artwork and complete the sale
- Take customer through the sales/delivery process
- Provide customer with information regarding - charity, artist name, artwork information etc.
- Data Entry of all incoming bid slips
- Payment processing
- All other duties assigned

**QUALIFICATIONS**:

- Superior verbal and written communication skills.
- Well-developed interpersonal and organizational skills.
- Proficient computer/keyboarding skills are essential with experience using MS Office.
- Must be flexible and able to adapt to a dynamic environment.
- Reliability is critical and you must be able to work between Monday to Friday.
- Professional and positive behavior is a must.
- Ability to independently make decisions and handle complex inquiries.
- Sales experience is an asset
- Experience in a customer service field is preferred.

**BGC Funding Innovation** is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with the _Accessibility for Ontarians with Disabilities Act (AODA), 2005_ and the _Integrated Accessibility Standards Regulation_. Accommodation will be provided in all parts of the recruitment and assessment (if applicable) process as required under BCG Funding Innovation’s accessibility policies and procedures. Applicants must make their accommodation needs known upon requests for interviews.



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