Switchboard Operator

2 weeks ago

Nanaimo, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reports to the Coordinator, Switchboard. Operates a VOIP telephone switchboard for Island Health, public address system, and associated communications equipment such as a Windows-based computer system, in accordance with departmental policies and procedures. Performs an essential role in emergency procedures such as cardiac arrest, fire alarms, bomb threats, missing patients, and disasters by dispatching calls to the appropriate department where required.

**QUALIFICATIONS**:
**Education, Training And Experience**:
Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.

**Skills And Abilities**:

- Ability to keyboard at 45 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Physical ability to perform the duties of position.
- Ability to operate related equipment.

**Job Requirements**:

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