Sales Associate

2 weeks ago


Ottawa, Canada Leclair Decor Full time

The Opportunity_

We’re seeking a bubbly, creative, friendly and motivated Sales Associate to join our LD Shoppe location The Sales Associate is the primary point of contact for LD Shoppe customers, providing exemplary customer service by serving all customers promptly and professionally while identifying opportunities to promote merchandise to better meet customers’ needs. To be successful in this role, you’ll need excellent people and customer service skills, and the ability to wear many hats. You’ll assist the Boutique Showroom Manager to ensure operational tasks and procedures are successfully completed while keeping the customer at the center of everything you do This role does not require previous experience in furnishings/design (though an asset).- What You’ll Be Doing_Create a positive customer experience by understanding and meeting service needs quickly and professionally-
- Advise customers on the use and care of merchandise and provide advice concerning specialized products and services-
- Take the initiative to promote merchandise that meets customers’ needs-
- Take ownership when customers experience a problem and follow the appropriate steps to resolve the issue-
- Process sales transactions and handle cash-
- Protect customer privacy-
- Operate computerized inventory record keeping and re-ordering systems-
- Lift and move boxes and furniture where required-
- Contribute to social media content- Assist with maintaining the store, which includes tasks such as organizing samples, merchandising, pricing, and accessing products in the warehouse
- Assist the Design Consultant Coordinator with any ongoing projects
- We’ll Be Impressed If You_Are reliable, motivated and a self-starter (taking initiative is huge in this role)-
- Are passionate about home decor,-
- Are service-oriented, thorough and organized-
- Possess strong interpersonal and communication skills-
- Are willing to take the initiative to learn about our products and services-
- Are a team player who enjoys working in a supportive environment-
- Have a flexible schedule, including weekends, evenings and holidays is required-
- Are fluent in both English and French (bonus points for this one, not a requirement)- What We Offer_Full time or part time hours, depending on availability-
- 7 paid sick/personal days-
- Modern, flexible benefits through Honeybee (both Lifestyle Allowance and Heath Spending Account)- This role is fully based out of the LD Shoppe showroom


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