Scheduling Coordinator

4 months ago

Hammonds Plains, Canada Remember When Homecare Full time

**Duties for Scheduling Coordination**:

- Use scheduling software effectively to fulfill clients’ care plans
- Communicate and provide caregivers with accurate schedules on a monthly basis
- Ensure caregivers are scheduled effectively and efficiently
- Communicate, in a timely manner, with clients and families when schedule challenges arise, and problem-solve effectively to fulfill shifts using alternative dates/times
- Maintain accurate records of care provider availability and ensure continuity of care whenever possible
- Maintain and prioritize positive relationships with caregivers, clients, and their families
- Communicate with management and care team on missed client visits
- Resolve or escalate, as required, client concerns and/or issues
- Ensure accurate, timely documentation and/or phone calls, both external and internal
- Enter all critical and relevant information into the system for appropriate follow-up and documentation record keeping

**Duties Payroll Administration**:

- Perform general ledger accounting duties, including debits and credits, account reconciliation, and journal entries
- Process accounts payable and accounts receivable transactions
- Maintain accurate and up-to-date records of financial transactions
- Collaborate with team members to ensure accurate and timely completion of financial tasks

**Experience**:

- Strong knowledge of double-entry bookkeeping principles
- Proficiency in general ledger accounting and governmental accounting practices
- Experience with account reconciliation and financial statement preparation
- Familiarity with benefits administration processes and procedures
- Excellent attention to detail and accuracy in data entry and financial calculations
- Must have customer service experience and/or relatable service delivery experience
- Must have good computer skills, and knowledge of Microsoft Office Suites
- Demonstrate exceptional communication, using professional etiquette
- Be able to remain composed in stressful situations
- Combine strong interpersonal skills with problem-solving abilities
- Be self-directed as to manage time and priorities effectively
- Homecare knowledge or a homecare background will be considered an asset

**Note**: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: $19.00-$25.00 per hour

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- Flexible schedule
- On-site parking
- Store discount
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Hammonds Plains, NS B4B 0P4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Payroll: 1 year (required)

Work Location: Hybrid remote in Hammonds Plains, NS B4B 0P4

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