Service Technician Ii

6 months ago


Cornwall, Canada NCR Corp. Full time

**TITLE: NAMER Customer Engineer Representative II**
**LOCATION: Cornwall**

**ABOUT NCR VOYIX**:
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

**YOU ARE**:
Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, that’s your specialty. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.

What makes this more exciting? Knowing that it’s all to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.

**YOU CAN EXPECT TO**:

- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory—with the goal of keeping our customers completely assured and satisfied.
- Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
- Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. We’re talking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25—the whole gamut.
- Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
- Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
- Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service.

**PEOPLE DESCRIBE YOU AS**:

- A fantastic communicator who does everything in your power to meet customers’ needs—someone who follows up to make sure you did the work right.
- A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).
- Someone looking to tackle an intense but rewarding role. You like responsibility and are outstanding at managing everything from network faults and traffic, to configuration, security, and remote system access.

**YOU HAVE**:

- High School diploma or equivalent
- A valid provincial license (not learners permit) and a clean driver’s record
- Canadian citizen or permanent resident - company sponsorship is not available
- Must have valid passport to travel to the US for training.
- Up to three years of related experience (but more than that is always a plus).
- A+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
- Knowledge of systems architecture, database management systems, and network and systems management systems.
- Amazing flexibility and a positive attitude. No. Matter. What. (We’re talking some nights, weekends, overtime, flex shifts, and being on call to keep our customers happy.)
- A strong back. This position must require prolonged travel, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time.

**P.S.**:

- A CE II may be dispatched daily on a call-by-call basis. Also, this position conducts work at customer site(s) and local NCR offices.

**Job Types**: Full-time, Permanent

Pay: $44,800.00-$67,200.00 per year

**Benefits**:

- Company car
- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekends as needed

**Experience**:

- field service: 1 year (preferred)

Work Location: On the road


  • Service Technician

    7 months ago


    Cornwall, Canada Choquette CKS Full time

    **Choquette CKS** **Technician & Related Roles** **_$25 to $45 per hour_** **Who we are**: Choquette CKS, a division of Heritage Food Service Group of Canada, is one of the largest service providers for the food service industry in eastern Canada. We have over 100 years of history, and our licensed, factory-trained technicians minimize downtime and...

  • Service Technician

    6 months ago


    Cornwall, Canada Krown Cornwall Full time

    **Company description** At Krown, we work hard to deliver to our customers the best product, service and warranty in the industry. We are proud to be Canada's #1 rust control company and with over 30 years experience in the industry and certified technicians, you can be sure that your vehicle is receiving the best rust protection available today. An annual...


  • Cornwall, Canada Citron Hygiene Full time

    Route Service Technician Brockville, ON, Canada ● Cornwall, ON, Canada Req #10447 Tuesday, September 3, 2024 Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service...

  • Service Technician

    3 months ago


    Cornwall, Canada Krown Cornwall Full time

    **Company description** At Krown, we work hard to deliver to our customers the best product, service and warranty in the industry. We are proud to be Canada's #1 rust control company and with over 30 years experience in the industry and certified technicians, you can be sure that your vehicle is receiving the best rust protection available today. An annual...


  • Cornwall, Canada Houde Mechanical Inc Full time

    Houde Mechanical Inc. would like to expand it's team with the addition of a Gas Service Technician. **What we offer**: - Monday-Friday Schedule - Full-time, Permanent Employment - Group Benefits Program - RRSP Match - Training Opportunities **Requirements**: - Must have Certified G2 Gas License - Must have a valid driver's license and own...


  • Cornwall, Canada Trailcon Leasing Inc. Full time

    **SUMMARY** A leader in trailer rental, leasing, and maintenance solutions, Trailcon Leasing is currently hiring a **Licensed Mobile Trailer Technician** for our location in **Cornwall, Ontario.** **Available Shift**: Multiple Shifts - Monday - Friday (40 hours weekly) **Why Should You Work for Us?** - Comprehensive Benefits 100% Company Paid (Medical,...


  • Cornwall, Canada Plug Power Inc Full time

    Field Service Technician Status: Non-Exempt (hourly) Department: Field Service Shift: 7:30AM - 4:00PM Wednesday - Sunday Position Summary The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for...


  • Cornwall, Canada Cornwall Business Machines Full time

    : The MFP Technician will be responsible for the care and maintenance of field-installed business equipment and will be required to maintain high standards of productivity, quality, customer service, communication, cooperation, attendance and professionalism. Excellent customer service skills plus an eagerness to learn new technologies are a must. Reporting...


  • Cornwall, Canada Cornwall Business Machines Full time

    : The MFP Technician will be responsible for the care and maintenance of field-installed business equipment and will be required to maintain high standards of productivity, quality, customer service, communication, cooperation, attendance and professionalism. Excellent customer service skills plus an eagerness to learn new technologies are a must. Reporting...


  • Cornwall, Canada Cornwall Business Machines Full time

    : The MFP Technician will be responsible for the care and maintenance of field-installed business equipment and will be required to maintain high standards of productivity, quality, customer service, communication, cooperation, attendance and professionalism. Excellent customer service skills plus an eagerness to learn new technologies are a must. Reporting...

  • Nail Technician

    3 months ago


    Cornwall, Canada Afro Bella Hair Full time

    **Location**: Cornwall, Ontario **Position**: Nail Technician **Type**: Full-Time/Part-Time **About Us**: Afro Bella Hair & Beauty Bar is a premier beauty destination dedicated to providing exceptional services and creating a welcoming atmosphere for our clients. We are seeking talented and passionate Nail Technicians to join our dynamic...


  • Cornwall, Canada CORNWALL ELECTRIC Full time

    Cornwall Electric_, a _FortisOntario_ company, who provides electrical transmission and distribution to approximately 28,000 customers in and around the Cornwall/Gananoque areas, has an employment opportunity for a: **JOURNEYPERSON METER CUSTOMER **SERVICE TECHNICIAN** - Successfully completed a two (2) year **Electrical Technician** diploma from an...


  • Cornwall, Canada Plug Power Full time

    Field Service Technician Status: Non-Exempt (hourly) Department: Field Service Shift: 7:30AM - 4:00PM Wednesday - Sunday Position Summary The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be...

  • Security Technician

    7 months ago


    Cornwall, Canada SynergizeX Inc. Full time

    **About us** SynergizeX Inc. is a small business with multiple locations in Greater Toronto and Ottawa Areas, ON. We are fast-paced, challenging, collaborative. Our mission at SynergizeX is to empower our partners by delivering exceptional white-label services that drive their success. We strive to elevate their capabilities, extend their reach, and...

  • Lube Technician

    6 months ago


    Cornwall, Canada Take 5 Oil Change Full time

    Overview: We are hiring for the role of a Lube Technician and are looking for a hard working individual with a positive attitude, strong work ethic and willingness to learn. As a Lube Technician, you will be responsible for performing basic automotive maintenance tasks and providing excellent customer service. This is a great opportunity to work in a...

  • Trailer Technician

    4 weeks ago


    Cornwall, Canada Trailcon Leasing Inc. Full time

    **SUMMARY** A leader in trailer rental, leasing, and maintenance solutions, Trailcon Leasing is currently hiring **Licensed Trailer Technicians** for our **Cornwall shop.** **Multiple Shifts Available**: Including Monday to Friday (Day & Afternoon) **&** Weekends **Why Should You Work for Us?** - Comprehensive Benefits 100% Company Paid (Medical, Dental,...


  • Cornwall, Canada Tirecraft Full time

    **Commercial Tire Technician**: - Black Dog Tirecraft, Morrisburg_ **Tirecraft Ontario** is a proudly Canadian owned and operated expert in tires and automotive services. We are presently seeking a qualified individual to fill the position of Commercial Tire Technician. This role will include a steady schedule of 8am-5pm Monday - Friday as well as a...


  • Cornwall, Canada Modern PURAIR Full time

    Duties: Am Indoor Air Quality Technician is responsible for cleaning and maintaining the air ducts in residential and commercial buildings. They use specialized tools and equipment to remove dust, dirt, and other debris from the ducts. They also inspect the ducts for any signs of damage or wear and tear. Duct Cleaning Technicians must be knowledgeable about...


  • Cornwall, Canada Modern PURAIR Full time

    Duties: The Indoor Air Quality Technician is responsible for cleaning and maintaining the air ducts in residential and commercial buildings. They use specialized tools and equipment to remove dust, dirt, and other debris from the ducts. They also inspect the ducts for any signs of damage or wear and tear. Duct Cleaning Technicians must be knowledgeable about...


  • Cornwall, Canada OT Group Full time

    A driven, friendly and accepting work atmosphere - An opportunity to help shape the direction of the business - A competitive compensation package including comprehensive benefits - The opportunity to participate in an employer sponsored group pension plan - Employee training and development initiatives and support for career advancement - Staff social...