Department/floor Manager

3 weeks ago


Victoria, Canada Canadian Tire View Royal Full time

Canadian Tire View Royal is currently hiring for a Department/Floor Manager. This position contributes to the store’s success by providing a consistent retail floor presence and support to supervisors, managers and store staff. They are responsible for ensuring that the retail floor meets performance expectations in terms of customer experience and retail execution. This role has a close working relationship with the Store’s Associate Dealer and General Manager.

**Responsibilities & Tasks**
- Accountable for leading store staff and working with corporate staff to transform the store into a new updated operation for the retail market
- Understanding of modules/POGs, Floor Plans, Merchandising'
- Plans, organizes, delegates and follows up on work and projects on the retail floor
- Ensures training and development of retail floor staff
- Accountable for achieving sales goals, productivity and customer experience targets set by the Associate Dealer
- Encourages and maintains a culture that values an excellent customer experience to all customers through effective training, supervision, coaching and performance management.
- Leads by example by consistently delivering an excellent customer experience.
- Provides a strong floor presence and interacts regularly with customers to assess customer experience.
- Responds to formal complaints in order to maintain customer loyalty at the highest possible level.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it

**Requirements**:

- Leadership and senior managerial experience in the retail or similar industry.
- Excellent knowledge and understanding of retail and financial principles.
- Excellent knowledge of market trends and competition in the retail and automotive service industry.
- Proven track record in retail sales, retail execution and operations in a management role is required.
- Ability to understand and operate POS and inventory computer systems is considered an asset.
- Experience in a Canadian Tire store is considered an asset.
- Strong orientation towards customer service excellence.
- Entrepreneurial and results-oriented individuals who possess solid organizational skills.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Strong communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Proactive problem-solving skills and ability to make ambiguous decisions.
- Ability to multitask, adapt and cope with challenging situations.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Retail Management: 1 year (preferred)

Work Location: In person


  • Department Manager

    20 hours ago


    Victoria, Canada H&M Full time

    Company Description At H&M We believe that it’s when you mix and match different talents, experiences, and styles** that the real magic happens**. That’s why our teams are built with different personalities, talents and people from all kinds of backgrounds. If you are **willing to learn, grow and help our customers and your colleagues,** H&M will...


  • Victoria, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by coordinating the activities of associates to complete assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean...

  • Floor Manager

    29 minutes ago


    Victoria, Canada Med Grill Restaurant Full time

    Career orientated Floor Manager. Serving and Bar experience. Leadership skills. Squirrel knowledge. Scheduling. Cash duties. Good communication and conflict resolution skills. Creative business building through guest services and motivation of partners. Pay: $24.00-$28.00 per hour Additional pay: - Tips **Benefits**: - Dental care - Extended health...

  • Floor Manager

    20 hours ago


    Victoria, Canada Jacks Place Full time

    Jack's Place on Bear Mountain is looking for a full time floor manager to join our team. The ideal canaditate will have a passion for coustomer service and be able to continue to grow the restaurant. - Must have 2 years experience in a managment role in the hospitality industry - Strong verbal communaction skills - Understanding the back end of a POS...


  • Victoria, Canada Indigo Cultural Department Store Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Victoria, British Columbia, Canada PetSmart Store Support Group, Inc. Full time

    About Our Store:We're a team of passionate pet lovers dedicated to delivering exceptional customer experiences. As a Department Manager at PetSmart, you'll play a crucial role in ensuring our stores run smoothly and efficiently.Our Department Managers are responsible for:Motivating and leading a team of associatesEnsuring the right products are available on...

  • Server/floor Manager

    4 weeks ago


    Victoria, Canada Bar 500 Full time

    Bar 500 is looking for a highly motivated, knowledgeable and passionate, full time Server/Floor Manager! You will work directly with the Ownership, Head Chef, as well as the Guest services team to oversee daily business operations and ensure the success of our restaurant and hotel. The primary focus of this role is to help run the floor by monitoring...

  • Production Floor Manager

    17 minutes ago


    Victoria, Canada Victoria Women In Need Community Cooperative Full time

    **Job Title: Production Floor Manager** Victoria Women In Need Community Cooperative (WIN) is a non-profit community service cooperative that provides programs to support women, trans, non-binary, and Two-Spirit people along their journey between crisis, self-sufficiency, and wellness. We run 5 resale shop locations as well as an online shop to be able to...


  • Victoria, Canada Jordans Full time

    Jordans is a family-owned and run company known for having an amazing customer service oriented culture.. Our employees experience the excitement and satisfaction that comes from working for a successful company where every employee makes a difference. - Hiring and training branch staff - Providing day-to-day leadership and direction to sales staff by...


  • Victoria, Canada Walmart Canada Full time

    **Position Summary... **:A Dairy/Frozen Department Manager co-ordinates the merchandise and activities of Associates in a department(s) of a Wal - Mart store through modular integrity, perpetual inventory, merchandise management, and customer service, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of...


  • Victoria, British Columbia, Canada PetSmart Store Support Group, Inc. Full time

    About PetSmart Store Support Group, Inc.PetSmart is a community-driven company dedicated to providing pets with a great experience in our stores. As a Department Manager over associates, you will ensure that the store runs smoothly from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive...


  • Victoria, Canada MEC Mountain Equipment Company Full time

    **Responsibilities and Duties** - KPI: Supports frontline team in understanding store KPIs and providing them with updates on how the business is performing. Managing expenditures in line with annual budgets to support the ongoing financial health of MEC. - Loss prevention: Supports and maintains systems in place to protect MEC assets against theft, damage...


  • Victoria, Canada Rona Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...


  • Victoria, Canada Save-On-Foods Full time

    With over 175 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group...

  • Shift Manager

    2 weeks ago


    Victoria, Canada Cleo Full time

    Assist the Store Leader and Assistant Manager to maximize sales and profits by achieving sales goals, ensuring excellent customer service is provided at all times, and maintaining all aspects of the day to day operations of the store. Oversee store operations and personnel in the absence of the Store Leader or Assistant Manager. - Meets and exceeds...

  • Department Lead

    1 week ago


    Victoria, Canada GARDENWORKS Full time

    GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan. Join GARDENWORKS and play a key role in our shared mission of connecting people to our natural world through plants. **Sales & Service Department Lead - Trees & Shrubs -...

  • Financial Analyst

    2 weeks ago


    Victoria, Canada Victoria Police Department Full time

    **Financial Analyst**: Finance Admin. (2500) - Victoria, British Columbia **POSITION**: Financial Analyst **DEPARTMENT / DIVISION / SECTION**: Police / Administration / Financial Services Division **Competition Number**: P03-25 **Date of Issue**: February 25/2025 **Closing Date**: **March 25/2025** **Pay Group**: $55.65/hr - CUPE Pay Grade 17 **Number...


  • Victoria, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...


  • Victoria, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...


  • victoria, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...