Account Manager

3 weeks ago

Moncton, Canada Fundy Textile & Design Ltd Full time

Over the years our customers have come to trust us to design and deliver their promotional solution. Our 40,000 square foot facility has a production capacity of 12,000 printed garments daily as well as 5000 embroideries. Our Art department takes great pride in creating unique and trendy designs.

As one of the largest Advertising Specialties Organization in Canada, our volume purchasing and production capacity gives us a pricing and delivery advantage in the market, which is reflected in the prices we offer.

**Responsibilities Include**
- Conducting all transactions within the scope of Fundy Textile & Design’s quality system.
- Directing all efforts in a manner that is consistent with the goals outlined by the Sales Manager.
- Responding to customer inquiries regarding availability of products and services including historical information.
- Providing quotes based on established wholesale/retail price lists and the guidelines established by the Sales Manager.
- Working with the Sales Manager to achieve pre-determined projections through retention and penetration of existing accounts.
- Strengthen customer relationships resulting in increased customer awareness, satisfaction, and loyalty.
- Generating new business from both existing and potential customers.
- Dealing with customer complaints.
- Monitoring orders and make amendments to contracts when required.
- Keeping good customer information on hand.
- Communicating any changes to Fundy in terms of trends and markets.
- Communicating key sales and customer issues to the Sales Manager.
- Maintaining a clean, organized showroom and sample package.
- Generating reports as required.

**Skills Required**:

- Meeting sales goals
- Client base
- Closing skills
- Prospecting skills
- Technical understanding
- Building relationships
- People skills - working as part of the sales team
- Data entry skills
- Customer focus
- Professionalism
- Motivation for sales

**Previous sales or account management experience is required.**

Remuneration: Commensurate with experience, base salary plus commission. Benefits: Medical Benefits of Health, Dental, AD&D, LTD and Life Insurance paid via a 50/50 split between employer and employee.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

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