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Guest Service Agent

2 months ago

Winnipeg, Canada Super 8 by Wyndham Winnipeg West Full time

Do you like to have fun at work? Are you reliable and have a great work ethic? Do you like interacting with people and exceeding guest expectations? If you answered yes, we are looking for great people to work with us

We are looking for someone that has computer knowledge and has cash handling experience, could also work evenings, weekends, and overnights, who is interested in providing genuine care for our guests. Some responsibilities include:

- Register guests and assign rooms, cancel and change room reservations, process telephone calls, provide information on hotel facilities and services, provide general information about points of interest in the area.
- Balance cash and complete balance sheets, cash reports and related forms.
- Must be customer service oriented Follow emergency and safety procedures
- Work with mínimal supervision
- Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
- Perform light housekeeping and cleaning
- Night Audit

Most functions of this position can be taught but we are looking for some basic requirements which include:

- Friendly, attentive, and fun personality
- Effective communication skills
- Professional in both attitude and appearance
- Must be able to work on your own with little supervision
- Dependable and team oriented
- Strong knowledge of accounting principles; must be detail oriented
- Able to resolve conflicts, offering appropriate solutions and options
- This position requires you to work 7am
- 3:00pm and/or 3:00pm - 11:00pm and/or 11:00pm
- 7:00am on weekends and weekdays
- Legally entitled to work in Canada

We would like to thank all applicants for their time and interest in this position, however, only those applicants we select for an interview will be contacted. No phone calls.

**Job Types**: Part-time, Permanent
Part-time hours: 24-32 per week

**Salary**: $14.00-$16.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Customer service: 2 years (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)
- Overnight Shift (required)

Work Location: One location

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