Host/hostess

4 weeks ago


Strathroy, Canada Stacked Pancake & Breakfast House - Strathroy Full time

**Job Overview**

What we offer:

- opportunities for growth and development
- higher than industry standard wages
- opportunity for benefits
- executive hours (7AM-3PM operation)
- part of a unique/fast growing brand

Job Responsibilities:

- prep and set up of workstations and equipment
- serve breakfast and lunch dishes
- ensure that quality control and presentation standards are met
- maintain a clean/sanitized and orderly work environment in the restaurant
- ensure all food/other items are properly stored
- monitor stock/shortages

Greet guests as they arrive and provide them with menus while ensuring a pleasant atmosphere.
- Manage reservations and seating arrangements to optimize guest flow and minimize wait times.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host stand and dining area.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Handle phone calls with professionalism, taking reservations or answering guest questions.
- Provide exceptional guest services by anticipating needs and addressing any concerns promptly.
- Collaborate with team members to create a welcoming environment for all patrons.

Job Requirements:

- some experience required
- excellent customer service skills
- be able to work in a team environment
- communication skills

**Qualifications**
- Previous experience in customer service or hospitality is preferred, particularly in a restaurant or hotel setting.
- Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work well under pressure while maintaining a positive attitude.
- Familiarity with POS systems is an advantage but not required; training will be provided.
- A passion for helping others and creating memorable dining experiences for guests.
- Must be able to work flexible hours, including evenings and weekends as needed.

Join our team as a Host/hostess and servers where you can showcase your hospitality skills while contributing to an enjoyable dining experience for our guests

**Job Types**: Full-time, Part-time

Pay: $17.20-$18.20 per hour

Expected hours: 10 - 30 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- 4 hour shift
- Day shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person