Assistant Manager

3 weeks ago

Toronto, Canada Planet Fitness Club Careers Full time

**Who We Are**:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

**Who You Are**:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Assistant Manager:
**You**:

- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
- Are a team player who prides yourself on being punctual, reliable and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Are comfortable guiding and supporting team members to complete tasks.
- Act with integrity and show respect to everyone around you; act as a role model.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Enjoy coaching and leading others to success.
- Can comfortably manage through conflict.

***

**About the Assistant Manager Role**:
The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience You will be heavily involved with team members onboarding and training. As the Assistant Manager, you will be leading the team through task completion and drive the success of club priorities and KPI goals. You will focus on key behaviors that create an exceptional member experience and ensure team members have the tools to do so.

These responsibilities include:

- Lead team members to complete assigned tasks in a safe and efficient manner.
- Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
- Assist in resolving employee concerns.
- Provide backup staffing support as needed.
- Manage inventory system for cleaning supplies.
- Ordering club supplies and retail product.
- Track KPI to identify areas of strengths and opportunities; game plan with club manager.
- Support the Club Manager with hiring and onboarding new team members.
- Assess and assist in emergency situations.

Daily responsibilities for the Assistant Manager also include:

- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

**About Your Qualifications**:

- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Ability to pass a background check
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency

***

**Physical Demands of the Assistant Manager**:

- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of eq

  • Lab Assistant

    2 weeks ago

    Toronto, Ontario, Canada Manager Full time

    Our company seeks a reliable and skilled lab assistant to join our team. This is an excellent opportunity for someone looking to work in a fast-paced environment with diverse tasks.The salary for this position is $37.00 per hour, commensurate with industry standards.Job DescriptionWe are looking for a candidate who can perform light maintenance issues and...

  • Housekeeping Assistant Wanted Part-time

    5 days ago

    Toronto, Ontario, Canada Manager Full time

    A premier Airbnb property seeks a reliable part-time housekeeping assistant. This entry-level opportunity offers $15 per hour, along with comprehensive training to ensure your success.We are open to hiring full-time candidates who are looking for a part-time schedule. If you are interested in this position, please reply to this ad.

  • General Laborer Wanted for Organizational Tasks

    1 month ago

    Toronto, Ontario, Canada Manager Full time

    We are seeking a diligent and organized individual to assist with various tasks in our lab environment.Job Summary:This is a general laborer position that requires the ability to lift 45 pounds and navigate stairs frequently throughout the day.Key Responsibilities:Clean and maintain walls, carpets, bathrooms, and windowsPerform light maintenance tasks as...

  • Manager or Assistant Manager

    2 weeks ago

    Toronto, Canada Tim Hortons Full time

    **Must have QSR Managerial experience. Tim Hortons experience will be preferred** The Assistant Manager/ Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist...

  • Assistant Manager

    1 day ago

    Toronto, Canada Zen Sanuki Udon Full time

    We are looking for a Japanese Restaurant Assistant Manager. The Assistant Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of beverage and supplies, optimize profits and ensure that guests are satisfied...

  • Assistant Manager

    2 weeks ago

    Toronto, Canada Cherry Hill Programs Full time

    **ASSISTANT MANAGER** The Assistant Local Manager is a seasonal team co-leader responsible for supporting the Local Manager to ensure smooth and efficient photo operations at City Cruises in Ontario. Assistant Managers must be able to perform, train and coach every role. The Assistant Manager assists in motivating associates to deliver a magical experience...

  • Assistant Manager

    8 months ago

    Toronto, Canada Cineplex Full time

    Work location: CPX Empress Walk City: Toronto What you will do: Part-Time Assistant Manager Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies and look to bring their experience towards providing a fun and...

  • Assistant Manager

    4 days ago

    Toronto, Canada Montemayor General Contracting Full time

    **Montemayor General Contracting is looking for an Assistant Manager** Montemayor General Contracting is a home renovation management company that strives on being a strong team. Our company mission is to grow our staff to better themselves and their skills within our business and work their way up to become a direct sub-contractor for our company. We want...

  • Assistant Manager

    3 weeks ago

    Toronto, Canada poolstogel swift Full time

    We are seeking an Assistant Manager who is a versatile, self-motivated individual with the desire to work in a fast-paced environment and a strong belief in the importance of teamwork. The Assistant Manager has the responsibility of managing the day-to-day operations of our department and will be responsible for employee relations as well as ensuring a safe...

  • Assistant Manager

    7 months ago

    Toronto, Canada Steve Madden Full time

    Job Summary: We are seeking a highly motivated and organized individual to join our team as an Assistant Manager. The Assistant Manager will support the store manager in overseeing daily operations, ensuring excellent customer service, and maximizing sales. This is a key role in our organization, and we are looking for someone who is dedicated,...

  • Assistant Manager

    7 months ago

    Toronto, Canada Sure Sale Inc Full time

    Responsibilities: - Assist the store manager in overseeing daily operations and ensuring efficient store performance - Supervise and provide guidance to the team of employees - Handle customer inquiries, complaints, and escalations in a professional and timely manner - Maintain a clean and organized store environment - Process sales transactions accurately...

  • Assistant Manager

    3 weeks ago

    Toronto, Canada West Coast Kids Full time

    Job description West Coast Kids is a modern baby & kids boutique that has been in business for over 40 years. We have ten stores across Canada. We have 1 full-time position for an assistant manager in our _**Bayview **_ location, requiring flexible availability including weekends and evenings. We are looking for a reliable and dedicated employee that is in...

  • Assistant Manager

    3 days ago

    Toronto, Canada Danish Pastry House Full time

    Danish Pastry House at our Union Station is looking for Full time Assistant Store Manager to join our team! Minimum availability 35 - 40 hours per week - Including days/ evenings and weekends. Our Assistant Manager must: - have a strong work ethic. - excellent customer service - available for flexible shifts (days/evenings/weekends/holidays) - handle a...

  • Assistant Manager

    2 weeks ago

    Toronto, Canada Banh Mi Boys Full time

    Looking for an assistant manager for our Banh Mi Boys Queen location. **This is not an entry level position.** Looking for applicants with - Leadership Experience - Food Service Experience - Full-time Availability We are a team-centric casual dining restaurant and we are looking for you to be our next Assistant Store Manager! Assistant Store Managers aid...

  • Assistant Manager

    1 week ago

    Toronto, Canada THE TEN SPOT Full time

    THE TEN SPOT king east location is a hip and happening ‘one stop beauty shop’ that is always on the hunt for passionate individuals who want to be a part of taking over the world with us - or at least the beauty bar world! we are all about a fun vibe and positive energy all while giving the best services in the city! we are a serious anti-spa beauty bar...

  • Assistant Manager

    3 weeks ago

    Toronto, Canada West Coast Kids Full time

    West Coast Kids is a modern baby & kids boutique that has been in business for over 40 years. We have ten stores across Canada. We have 1 full-time position for an assistant manager in our Toronto, Ontario location, requiring flexible availability including weekends and evenings. We are looking for a reliable and dedicated employee that is in search of a...

  • Assistant Manager

    3 weeks ago

    Toronto, Canada West Coast Kids Full time

    Job description West Coast Kids is a modern baby & kids boutique that has been in business for over 40 years. We have ten stores across Canada. We have 1 full-time position for an assistant manager in our _**Bayview **_ location, requiring flexible availability including weekends and evenings. We are looking for a reliable and dedicated employee that is in...

  • Assistant Manager

    6 days ago

    Toronto, Canada West Coast Kids Full time

    West Coast Kids is a modern baby & kids boutique that has been in business for over 40 years. We have ten stores across Canada. We have 1 full-time position for an assistant manager in our Toronto, Ontario location, requiring flexible availability including weekends and evenings. We are looking for a reliable and dedicated employee that is in search of a...

  • Assistant Manager

    4 days ago

    Toronto, Canada West Coast Kids Full time

    West Coast Kids is a modern baby & kids boutique that has been in business for over 40 years. We have ten stores across Canada. We have 1 full-time position for an assistant manager in our Toronto, Ontario location, requiring flexible availability including weekends and evenings. We are looking for a reliable and dedicated employee that is in search of a...

  • Assistant Manager

    7 months ago

    Toronto, Canada Toronto Ribfest Full time

    Responsibilities: - Assist the store manager in overseeing daily operations and ensuring smooth functioning of the store - Provide excellent customer service and address customer inquiries and concerns - Supervise and train staff members, ensuring they adhere to company policies and procedures - Manage cash handling procedures, including opening and closing...