Receptionist

3 days ago

Dorchester, Canada Dorchester Terrace Full time

**Who We Are**:
As a family-based company for over 100 years, we are committed to creating and maintaining successful teams. We recognize the invaluable contributions of our team members and prioritize their development, health, and well-being. For generations, we’ve been in the business of building communities for people to live, work and play.

We are looking for a full-time Receptionist to join our team at Dorchester Terrace This position includes regular hours from 8:30 a.m. to 4:30 p.m., with additional shifts occurring every other weekend from 9:00 a.m. to 2:00 p.m.

Experience what it means to be part of our family and build a career you’re proud of.

***About the Role**:

- Receive and direct visitors and inquiries, relay and coordinate resident and staff messages by use of telephone and emergency response system. Actively involved in the customer experience and promotion of the Residence demonstrating a professional presentation as the first point of contact within the Residence.
- Collaborate with other departments to ensure continuity of care and maintain good working relationships with all team members.
- Assist with various administrative functions which contribute to the efficient operation of the Residence.
- Adhere to company policies, procedures, practices and philosophies. Work in accordance with all industry and regulatory compliance agencies, the Ontario Retirement Communities Association, The Retirement Homes Act 2010 and O. Reg 166/1, the Occupational Health and Safety Act, the Ontario Fire Code, Accessibility for Ontarians with Disabilities Act and other pertinent legislated regulations/ standards.
- Maintain confidentiality with respect to resident and operational Residence matters, exercises courtesy, good judgment and concern for the safety and wellbeing of residents and visitors.

**Experience**:

- Proficient in Microsoft Office Programs, including Word and Excel.
- The ability to understand and perform duties effectively, communicate any pertinent issues regarding residents and their care and work accurately and quickly.
- Self-directed and team-oriented, with proficient organizational and problem-solving skills. Excellent communication and interpersonal skills.
- Must be committed to multi-disciplinary team work and demonstrate an ability to work through collaboration, joint decision making and integrated strategies.
- Detail-oriented, with accurate data entry skills.
- Strong organizational skills and ability to multi-task in a busy environment. Previous experience in accounting/bookkeeping/payroll field would be an asset.
- Effective communication skills, both verbal and written, and strong customer service skills, with proven ability to deal with the public in a similar setting.
- Must successfully complete a Police Records Check and disclose any convictions, charges, restraining orders, probation orders and/or warrants during the course of employment that affect in any way the clear Police Records Check.
- Must provide a Tuberculosis Skin Test (TST) document or Medical Note from Physician stating free from infectious disease.

**What We Can Offer You**:

- We’ll set you up for success by providing in-depth training with your team and mentors, working in partnership with our leadership team.
- You’ll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
- Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.
- Our Employee Assistance Program is available for your everyday needs.
- We are committed to providing an inclusive, accessible environment where all employees and customers feel valued, respected, and supported.

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.

**Education**: Preferred
- High School Diploma or better

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