Muji Atrium

**About MUJI**:Mujirushi Ryohin, MUJI in Japanese, translates as “no-brand quality goods. MUJI is a growing, global company with products that focus on helping our customers live a simple and pleasant life.

**What is our place in the world?** To pursue the essential nature of objects and ideas. To be true to our commitment to elegant simplicity and conscientious design. We make good products that exist for good reasons.

**Our Goal as an Employer**: Our number one goal is the happiness of everyone who works at Ryohin Keikaku. Our ideal corporate culture is one in which all employees and staff are encouraged to try new challenges, to work hard, and to feel a sense of accomplishment. This is how we can embody the MUJI philosophy and become a world-class company.

We are looking for a Full-Time Keyholder who identifies with MUJI's philosophy, wants to be part of our growth, and strives for better customer service.

**Qualifications**:

- 1+ years experience in a retail keyholder or leadership role
- Strong communication and problem-solving skills.
- A leader who can establish and maintain positive relationships with customers, fellow team members, and store management.
- Strong customer service skills
- Excellent communication skills
- Experience in Visual Merchandising
- Knowledge of the MUJI products
- Flexibility in schedule when needed (weekends, holidays, etc.)

Reporting to the Store Manager, the Full-Time Key Holder’s main goal is to provide outstanding service to all customers in selecting the right product to meet their needs, as well as to provide support on maintaining the company guidelines for visual display standards and stock management in order to maximize sales opportunities.

**Customer Service and Sales**
- Ensure that customers are the top priority
- Provide superior customer service
- Help customers make selections by building customer confidence; offering suggestions and opinions
- Be alert and respond to customers’ needs and their buying signals
- Be aware of store daily and weekly budgets and promotions, and actively seek sales to achieve these
- Develop knowledge of the MUJI product range and sales techniques required to sell them

**Store Merchandising/ Product Handling**
- Develop high standards of merchandise presentation and stock handling as per MUJI guidelines
- Ensure that shop floor and staff areas housekeeping and presentation are exemplary

**Systems**
- Make efficient and effective use of all store equipment and systems, including the POS (point of sale) system
- Assist where directed, with all forms of stock control, including twice-yearly inventories, pricing, sales preparation

**Security**
- Opening and closing store procedures, including cash counting and safekeeping of store keys
- Aid management team with general security of stock
- Adhere to company’s security procedures

**Health & Safety**
- Be aware of and adhere to MUJI’s health and safety guidelines
- Adhere to proper manual handling techniques

**Benefits**:

- Extended health care
- Vision care
- Dental care
- Life insurance
- Vacation & paid time off

**Job Type**: Permanent

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail Supervisory or Keyholder: 1 year (required)
- Merchandising: 1 year (required)
- Customer Service: 2 years (required)

Work Location: In person

Application deadline: 2023-10-15
Expected start date: 2023-11-01