Learning Lead

1 month ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey.

**The Company**:
**OSL (Outsourced Sales Leadership)** was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition.

At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity. Our Vision, to be the premier sales organization in North America by 2025, enriching the lives of all people and the communities we live in. Our Values, Belonging, Collaboration, Responsibility, Passion, Over Achievement, Innovation

**About the role**:
As the **Bilingual** **Learning Lead,** you will create, design, and deliver training content across various levels and departments within the organization. This is an exciting opportunity that will see you working with multiple stakeholders to develop, implement, program, and provide supporting materials.

**HYBRID - Mississauga**

**_A little more about the role: _**
- Leverage the Learning Management System to support all training objectives
- Identify training and development needs within the organization through feedback, sales and operations results, job analysis, and regular consultation with various internal and external partners
- Assist in the development of training content including train the trainer, e-learning courses, job aids, training videos, workbooks, leader guides, in-store training tools
- Facilitates training sessions including build and delivery virtually as well as in person
- Monitors and reviews the progress of trainees through LMS, carrier and OEM programs
- Creates reporting to share with stakeholders and partners

**_
What we’re looking for: _**
- Bilingual in English and French
- Minimum three years’ experience working in training delivery, teaching, coaching, or facilitation
- Proficiency in design and authoring
- Strong Problem-Solving ability
- Knowledge of adult learning and instructional design principles
- Ability to proactively build strong relationships within a diverse organization

**_
A few Nice-to-haves: _**
- Bachelor’s Degree in a related field
- 2+ years in the wireless or electronics industry
- Strong working proficiency with design and authoring tools such as Captivate, Articulate Storyline, Photoshop, Premiere and After Effects

**_
What’s in it for you:_**
- Competitive base salary +bonus
- RRSP matching program
- Vacation plus additional flex days
- Comprehensive health, dental and life benefits
- Training and development opportunities to grow your career
- Named one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
- Employee development programs

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

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