Night Shift Dispatcher

2 weeks ago


Sturgeon County, Canada Traxtion Transport Ltd. Full time

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of frac sand trucks. This is a fast-paced position that requires excellent communication skills and the ability to analyze data to ensure efficient freight movement.
- **Night shift dispatch is required to work 4on/4off, shifts are 12 hour shifts from 7pm-7am**:

- **Familiarity with AXON, MOTIVE, and ROOK CONNECT an asset.**

**Responsibilities**:

- Communicate with drivers, customers, and internal teams to coordinate the timely pickup and delivery of frac sand
- Utilize phone systems and other communication tools to relay information and updates to drivers
- Maintain accurate records of all dispatch activities, including driver logs, delivery confirmations, and customer interactions
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring timely responses
- Ensure compliance with all company policies, procedures, and safety regulations
- Maintain a high level of professionalism and phone etiquette in all communications

**Skills**:

- Familiarity with frac sand transportation industry terminology and practices
- Strong communication skills, both verbal and written
- Proficient in using phone systems for coordinating logistics operations
- Ability to analyze data and make informed decisions based on findings
- Excellent typing skills with a high level of accuracy
- Detail-oriented with strong organizational skills
- Ability to multitask in a fast-paced environment

**Salary**: $20.00-$25.00 per hour

Expected hours: 48 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sturgeon County, AB T8T 0N7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Sturgeon County, AB T8T 0N7

Expected start date: 2024-04-18


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