Supervisor

4 weeks ago

Woodbridge, Canada Drive Medical Full time

**Reports to (title): Distribution Center Operations Manager**

**Department: Distribution Center**

**FLSA Status: Exempt**

**Who is Drive DeVilbiss**

***

Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 80 countries around the world.

**_“Leading the World with Innovative Healthcare Solutions that Enhance Lives”_**

**Summary (Major Purpose of the Role)**:
We need your expertise in providing leadership, management, and vision as we continue to strive to remain world class in our operating efficiency and capacity. You'll lead our team in order planning, coordination of employees and process management in support of the overall operation.

The primary product lines you'll oversee are durable medical goods ranging from canes to wheelchairs, in-home hospital beds and respiratory products. These products are critical to the lives of our customers and you'll be a part of leading this team in driving best-in-class metrics in Safety, Quality, Service, and of course, our People.

**Main Activities/Responsibilities**:

- Establishing a culture of advocating for continuous improvement on all levels
- Managing work-load for non-exempt employees
- Develop and support warehouse best practices
- Ensure correct shipment of all customer orders; by training pickers, billers, auditors and other team members to perform to the best of their abilities and high standards of productivity
- Collaborating cross-functionally within your team and their strengths to better react to the different workloads that come down each day
- Developing people: Propose training, mentor associates, build-up your team, coach and counsel performance and productivity on a regular basis
- Maintaining communication and harmony amongst team members
- Creating awareness through daily productivity meetings and visual communication boards
- Maintain and ensuring compliance of Standard Operating Procedures (SOP's)
- Partner with safety to ensure proper procedures are followed; and ensure documentation is filled out after accidents or incidents.
- Ensure the compliance of safety norms to include maintaining a clean, orderly, and safe work area
- Serves as contact for customers when necessary
- Ensuring the compliance of all legal documentation and completion of necessary paperwork for the receipt, storage or shipment of goods
- Maintains warehouse staff job results by coaching, guiding, development and leading associates with planning, monitoring and appraising job results
- Demonstrate an attitude of support and foster participation in the environment of continuous improvement
- Engage, manage, and drive accountability to direct reporting staff
- Develop people through appropriate training, performance reviews and structured succession plans as appropriate
- Perform other duties as assigned

***

**Competencies**:

- Excellent written & oral communication skills
- Ability to effectively interact with various internal and external customers/ vendors
- Ability to multi-task
- Ability to organize efficiently and effectively
- Ability to exercise logical and sound judgment
- Ability to work independently
- Willingness to be on call for emergencies
- Proficient skills using MS Office Suite (MS Excel, Project, Word, PowerPoint, Outlook)
- Proficient project management skills
- Proficient decision making and problem-solving skills
- Proficient mediation skills
- Proficient knowledge in SAP or equivalent warehouse management systems
- If you are assigned as an Inventory Supervisor, additional requirements of proficiency in math as well as experience in inventory control practices and procedures

**Reporting Relationships and Supervision**:

- Associates of assigned area will report directly into this job role.

**Education and Experience**:

- Bachelor's Degree or equivalent experience
- 2 years of experience in Warehouse management
- 2 years of experience in a position with occasional customer contact
- Knowledge / experience in SAP or equivalent ERP systems
- Proficient in MS Office Suite (Outlook, Word, Excel & PowerPoint)
- Preferred Certification in Lean/Six Sigma

***

Your Physical Demands/Work Environment:

- Physical activity includes walking, standing, bending, squatting, reaching above shoulders and lifting up to 50 lbs or engaging the two person lift if the lbs are more than 50lbs.
- Must be able to operate standard warehouse equipment (pallet jacks, forklifts, etc.).
- Competitive Benefits, Paid Time Off, 401(k) Savings Plan and Canada has the retirement savings plan._

“Drive DeVilbiss is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Drive

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