Operations Clerk
3 months ago
Operations Clerk -North Bay
**Location**: 70 Couchie Industrial Road, North Bay, Ontario
**Position Type**: Full-time Permanent - Day Shift
**Reporting**: Operations Manager
**Hours**: Monday to Friday, 9:00am to 5:00pm
**Responsibilities**:
In the position of Operations Clerk, your responsibilities will include but are not limited to:
- Adhering to Miller Waste Systems’ safety protocols and familiar with the Occupational Health & Safety Act
- Answering incoming calls and responding to general inquiries
- Dispatching residential calls and complaints to Route Supervisors and Drivers efficiently
- Work with supervisors daily to address and resolve complaints
- Serving as the main switchboard operator for all incoming calls
- Sorting incoming mail and courier packages
- You will be required at times to assist the Management team in resolving customer inquiries
- Maintaining and filing office records, updating daily logs, and performing general administrative duties
- Providing dispatch support
- Supporting dispatch by maintaining two-way radio communication with drivers
**Requirements**:
- Minimum of 1-2 years of administrative experience
- Highly productive with excellent written, oral, and customer service skills
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
- Strong attention to detail
- Superior communication and organizational skills are essential for this role, as is your ability to manage multiple priorities
We realize that you may not feel you have every qualification listed and that working to secure a career can be stressful. If you feel that you meet most of the company’s needs and that your passion for your work adds value to a growing company, we would love to hear from you.
As a privately owned and operated Waste Company we have 50 years’ experience of providing quality service to all our customers. We have been successful in achieving this goal by providing a community and employee centric environment at all our locations. By providing an industry leading work environment and compensation, benefits, and pension programs, Miller Waste continues to be an employer of choice.
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