Reporting Manager, Data Analytics

3 days ago

Toronto, Canada BMO Financial Group Full time

33 Dundas Street West Toronto Ontario,M5G 3C2

**Key Responsibilities**:
**Analytical Capabilities & Critical Thinking**
- Understand business KPIs, relevant drivers and factors that can help reach business objectives for stakeholders and business partners across Virtual Connect.
- Design, develop, and implement innovative analytical solutions; and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.
- Development and execution of strategic analytical solutions & reporting initiatives based on an understanding of the business strategy and stakeholder needs.
- Demonstrate ownership and accountability to identify opportunities as well as implement and evaluate initiatives aimed at enhancing call center efficiency and sales effectiveness.

**Data Analytics and Best Practices**
- Gather, organize, and analyze large, complex datasets (from multiple sources: both structured and unstructured) from customer data, call logs, sales data, and other relevant sources.
- Utilize statistical methods and analytical techniques to uncover trends, patterns, and correlations within the data.
- Identify key drivers impacting call center efficiency, sales productivity, and customer satisfaction; and perform in-depth analysis to provide actionable, data-driven insights and recommendations.
- Proactively identify opportunities for process improvements, cost reductions, and revenue optimization based on data analysis.
- Be a practitioner of data best practices including QA for data accuracy and integrity, stable design, code optimization, and automation techniques.
- Document and maintain operational procedures and processes relating to analytical and reporting processes.

**Reporting and Visualization**:

- Develop, maintain, and monitor comprehensive customized reports, dashboards, and data visualizations based on partner needs and communicate data driven insights effectively to stakeholders.
- Present insights and recommendations to peers as well as Senior Leadership in a clear, concise manner to facilitate data-driven decision-making processes.
- Develop and delivers training programs for use of reporting tools and self-serve analytics by non-analytical end users; may include delivery of training to audiences.
- Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

**Cross-Functional Collaboration**:

- Collaborate with cross-functional teams to implement and evaluate initiatives aimed at enhancing call center efficiency and sales effectiveness.

**Risk Management**
- Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements.

**Qualifications**:

- Bachelor's degree in Mathematics, Statistics, Computer Science, Economics, or a related field of study. Advanced degree preferred.
- Typically, 5-7 years of relevant work experience in data manipulation and analysis, preferably in an analytics-driven environment. Familiarity with banking processes, call center software, and sales analytics platforms is a plus.
- 2+ years of people managing experience preferred.
- Proficiency in MS Office products and data analytics, data visualization and statistical tool sets including but not limited to SQL, SAS, Python and Power BI
- Strong analytical, problem-solving, and data-driven decision-making skills.
- Initiative-taking approach to identifying and addressing business challenges.
- Meticulous mindset with a focus on accuracy and precision.
- Excellent verbal and written communication, and presentation skills, with the ability to convey technical concepts to non-technical audiences.
- Ability to work independently as well as collaboratively in a fast-paced, dynamic environment.
- Ability to plan, organize and work on multiple tasks simultaneously whilst taking ownership and accountability.

**Salary**:
$68,000.00 - $126,000.00

**Pay Type**:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

**About Us**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the

  • Data Analytics Senior Manager

    4 weeks ago

    Toronto, Ontario, Canada Tiger Analytics Full time

    Job OverviewTiger Analytics is a pioneering company that utilizes AI and analytics to solve complex organizational problems. We develop bespoke solutions powered by data and technology for several Fortune 100 companies.We have offices in multiple cities across the US, UK, India, and Singapore, with a substantial remote global workforce.About the RoleThe Data...

  • Program Manager

    2 days ago

    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Data Analytics and Reporting Analyst

    3 days ago

    Toronto, Canada Workplace Safety and Insurance Appeals Tribunal Full time

    The Workplace Safety and Insurance Appeals Tribunal (WSIAT or Tribunal) is a highly specialized adjudicative tribunal that hears appeals of final decisions of the Workplace Safety and Insurance Board. The WSIAT is currently seeking a highly motivated, experienced professional to join the team as a data analytics and reporting analyst. In this role you will...

  • Manager, Reporting

    2 weeks ago

    Toronto, Canada BMO Financial Group Full time

    100 King Street West Toronto Ontario,M5X 1A1 Deep knowledge and technical proficiency gained through extensive education and business experience. Knowledge and experience in data preparation, data analysis, and statistical tool sets including but not limited to SQL, Python, PowerApps and/or UIPath. Consults on analytical solutions to address the data and...

  • Data Platform Leader

    4 weeks ago

    Toronto, Ontario, Canada Tiger Analytics Full time

    Tiger Analytics is a fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data.We are seeking a skilled Data Platform Leader who will successfully manage projects to...

  • Data Analytics Consultant

    7 months ago

    Toronto, Canada Tiger Analytics Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Consulting firm **Tasks**: - Confer with clients to identify and document requirements - Data Science - Design, construct, modify, implement and test data models and database management systems - Design,...

  • Data Engineering Leadership Opportunity at Tiger Analytics

    2 weeks ago

    Old Toronto, Canada Tiger Analytics, LLC Full time

    About the RoleWe are seeking a seasoned Data Engineer to lead our delivery-focused team at Tiger Analytics. The ideal candidate will have a rich blend of data engineering and reporting skills, with hands-on experience in delivering high-quality solutions.This role involves working closely with client stakeholders to translate business problems into...

  • Data Analytics

    7 months ago

    Toronto, Canada Toyota Full time

    Job Description Data Analytics & Reporting Specialist Rank 4 Bowmanville, ON (Hybrid) What We’ll Bring: - Company & Culture_- A hybrid work environment- A work environment built on teamwork, flexibility and respect- Professional growth and development programs to help advance your career- A focus on respect for people and continuous improvement-...

  • Data Analytics and Reporting Consultant

    2 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Director/director

    7 months ago

    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including...

  • Research Analyst, Data

    7 months ago

    Toronto, Canada International Data Group, Inc. Full time

    Overview: - Do you want to be part of a dynamic team in a fast-paced exciting industry? You can make an impact by joining IDC Canada._ IDC Canada is looking for a **Research Analyst **to join our Data and Analytics team on a full-time basis for a permanent opportunity. Reporting to the Research Manager of IDC Canada’s Market Insights and Analytics,...

  • Data, Reporting and Analytics Intern

    6 months ago

    Toronto, Canada Rabobank Full time

    **Locations: Alberta or Saskatchewan, Canada** This intern role is responsible for provide data, reporting and analytic support to the Rabobank Canada Agricultural Banking team. Responsible for brainstorming, creating and implementing analytics to support the overall business objectives and directives of the organization. **Our Shared Future** Working for...

  • Account Manager

    13 hours ago

    Toronto, Canada Tiger Analytics Full time

    Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, AI, and data engineering. Our business value and leadership have been recognized by various market...

  • Manager, Financial Reporting

    4 days ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 166893 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose of Job**: The Manager, Financial Reporting, will assist in the analysis, monitoring and reporting of Retail Credit Risk, Small Business & Wealth Management portfolios including monthly, quarterly and annual reporting for...

  • Data Strategist

    4 days ago

    Toronto, Ontario, Canada Financeit Full time

    Company Overview:Financeit is a leading provider of point-of-sale financing solutions, serving some of the largest home improvement and retail organizations in Canada. Our platform empowers businesses to close more sales by offering customers affordable monthly payment options for their next big purchase.We pride ourselves on being a company where...

  • Data & Analytics Analyst

    7 months ago

    Toronto, Canada International Data Group, Inc. Full time

    Overview: IDC Canada is seeking a **Data & Analytics** **Analyst** to join the consumer devices team. In this role, you will have the opportunity to work on several of IDC’s consumer device programs, including wearables, AR/VR, smart home, personal computing devices like PCs and tablets, and mobile phones. Having familiarity with or expertise in the...

  • Data Analyst

    4 months ago

    Toronto, Canada LatentView Analytics Full time

    **Project**: **Key Responsibilities**: **Decision Support**: Provide data-driven insights and recommendations to support strategic business decisions. **Scenario Analysis**: Conduct scenario analyses to evaluate potential outcomes of different business strategies. **Risk Assessment**: Identify and assess risks associated with various business decisions and...

  • Manager, Data and Analytics

    12 hours ago

    Toronto, Canada Trisura Guarantee Insurance Company Full time

    At Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results...

  • Reporting and Analytics Specialist

    8 months ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Data Analyst

    7 months ago

    Toronto, Canada Environics Analytics Full time

    **ROLE OBJECTIVE**: Reporting to the Vice President of Data Solutions (or his designate), the Data Analyst is responsible for completing client project work in a timely manner using standard practices and a variety of database and software tools. This individual must be detail oriented, have strong quantitative skills and enjoy working with...