Facilities Maintenance Associate

4 weeks ago

Toronto, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

Position Overview
The Facilities Associate reports directly to a Facilities Manager or Senior Facilities Lead within the portfolio and works closely with the Facilities Manager and Facilities Leads as well as the local Community Team. The role is primarily responsible for the execution of daily tasks and general upkeep of new and existing locations in the market. The role serves as the first line of offense for the community and operations teams, working quickly and diligently to resolve issues for our members, and proactively problem solve minor facilities issues. The Facilities Associate role will provide support to all other Facilities personnel, and will constantly look for ways to improve personally and professionally as well as improve the overall building health. Success in this role will be increased member loyalty as well as reduced churn, and a connected community and operations team.

**Responsibilities**:
Solve maintenance requests submitted via ticketing system
Report completed tickets via ticketing system
Execute short lead time tasks
Report to Senior Facilities Lead for daily work schedules
Assess and resolve maintenance issues onsite
Periodically coordinate with Facilities Manager to discuss building health
Minor wall repair and paint touch ups in a proactive manner
HVAC filter changing and cleaning
Repair storefront doors and change locks
Key duplicating
Furniture assembly, relocation and repairs
Assist Facilities Leads with preventative maintenance on all appliances
Light bulb changing
Escort and assist outside vendors as needed
Install and remove member logos

Self Started
Organized
Detail Oriented
Effective Communicator
Accountable
Problem Solver
Goal Setter
Professional
Sense of Confidentiality and Business Proprietary. Experience & Requirements
Excellent communication and organization skills
Strong organization skills with the ability to multitask
Customer service and/or hospitality experience a plus
Passion and understanding for JLL's mission and values
Proficient in basic computer skills
Ability to lift up to 40 lbs
Ability to communicate in English
Ability to work with a large, diverse group of employees and suppliers
Desire to learn and seek new challenges
Detail oriented, pays attention to details regarding processes and extra attention to special requests
Ability to work with a large, diverse group of employees and vendors

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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