Safety and Security Agent

2 weeks ago

North York, Canada IKEA Full time

What you'll need to have
- You have at least one year of experience in the field of loss prevention or a similar field.
- You pay great attention to detail, are incredibly approachable and have a strong sense of responsibility.
- You are thorough, accurate and timely when conducting your investigations and reports.
- You keep your cool under pressure and can react quickly and confidently in a crisis.
- You manage sensitive and confidential information with extreme professionalism and integrity.
- You have no problem working in a fast-paced (and sometimes stressful) environment.
- Your reliability and knowledge make you a resource person for our co-workers who need training and support on health, safety, and security issues
- You have a basic knowledge of local and federal laws and court procedures.
- Previous Loss Prevention / floor walking experience is an asset

**A day in your life with us**
- Ensure that the environment is always safe and secure in and on our property, for our customers and coworker.
- Respond promptly to all health and safety needs and perform first aid or other emergency/safety procedures necessary to meet those needs.
- Open and close the store in accordance with IKEA procedures.
- Regularly conducts all operational and security audits, as required.
- Conducts assigned health and safety investigations and follows up on all incident reports in a timely manner.
- Takes responsibility for other tasks and projects, including helping your co-workers carry out their responsibilities when necessary.
- Actively promote theft prevention awareness across the unit and support with educating coworkers into a security mindset
- Conduct lawful apprehensions for theft & fraud and other criminal activity.
- Take a proactive approach with initiating and completing investigations on internal and external matters in accordance with legal and INGKA requirements.

**About this work area**

As a team, we care about the health, safety, and security of everyone at IKEA, so we can focus on our customers. Together, we find new ways to create a healthy work environment where people thrive every day. Because we believe that a safe, secure, and happy workplace is essential to the prosperity of the company

JUST SO YOU KNOW

In the IKEA world, this position is officially called: Safety and Security Agent.

Please note: Obtaining this position is conditional on a satisfactory criminal record check. A criminal record under the Criminal Code or other federal authorities does not necessarily mean that you are ineligible for this position.

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