Polaris Family Support Worker

3 months ago

Waterloo, Canada Camino Wellbeing + Mental Health Full time

**Polaris Family Support Worker**

**(**Practicing Professional 2**,** PS4**)**

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

**WHAT’S THE OPPORTUNITY?**

We have an exciting opportunity for a Full Time Permanent **Family Support Worker** to join our Home and Community Outreach team In this role you will provide direct support to the family members of children who have been identified as having significant mental health challenges. The Family Support Worker provides a variety of support services to children and family members in their home and in various community settings.

Through the establishment of trusting, supportive and creative relationships with family members and especially primary caregivers, the Family Support Worker will model, teach, coach and encourage improved parenting coping skills and strategies. They will work “in-vivo” with the family, in their home and in other community settings. They will be a source of information, guidance and support, a problem-solving partner, an advocate and an encourager for these families.

**WHY WORK FOR US?**

We are a new organization (a new entity formed from the unification of KW Counselling Services, Monica Place and Carizon) that serves Individuals, families and communities within the Waterloo Region We are excited about our work, the impact we have in the community and our people (our people are our superpower). We are committed to doing what is best for our community and to developing our people.

**Join us to**:

- Do work that matters
- Be part of a caring, passionate, and collaborative workplace that lives its values
- Learn a ton and support us in creating a more seamless experience for individuals, families and our community
- Be a part of our diversity, equity, and inclusion journey
- Put the people we serve at the centre of everything we do
- Have a positive impact in our community
- Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

**WHAT YOU’LL BE DOING**:

- Meet with families in their homes and in various community settings
- Develop and implement individualized treatment plans in partnership with families, based on identified needs
- Provide home-based counselling, including parent education and coaching, skill teaching, and promoting positive parent-child interactions
- Assist families in finding appropriate resources and provide crisis support as required
- Communicate regularly with other members of the team, updating them on the families’ progress so that the multi-disciplinary treatment plan is well coordinated
- Complete all documentation as per departmental standards
- Respond to and support families who are in crisis
- To always perform work safely and in compliance with the Occupational Health and Safety Act (OHSA)
- Demonstrate commitment to continuously improving professional excellence
- Participate in translating the Camino vision into successful outcomes through involvement in all the processes and activities
- Ensure awareness and maintenance of best practices and standards for agency activities
- Develop and maintain positive professional relationships with others
- Incorporate and strengthen a team-based working environment that empowers staff to be collectively responsible for ensuring the agency achieves its mission
- Contribute to overall agency operations by embracing change and innovation ensuring excellence in customer service

**WHAT WE’RE LOOKING FOR**:

- Diploma in Child and Youth Work or Social Services, or a related degree (e.g. BSW)
- Minimum 3-5 years successful field experience, or a minimum 5 years relevant education and special experience or skills
- First Aid/CPR Certificate
- Membership within a professional association is an asset
- Knowledge of, and a sensitivity to, the common challenges faced by families who are part of the children's mental health system
- Demonstrated commitment to working in partnership with families. Sensitivity to the fact that families can experience a power imbalance in their relationship with professionals and commitment to redressing this balance
- Communicates with families naturally, in a non-judgmental, honest way that enables family members to know they have an ally
- Detailed knowledge of local formal and informal support services
- Flexible work approach - willing and able to change as the needs and desires of families change, able to work at the families' pace, and resilient enough to hold on until families are ready to t

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