Rental Coordinator

1 month ago

Surrey, Canada Canadian Dewatering Full time

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Identify rental opportunities with existing customers; customer referrals; new customer inquiries.
- Identify key customer requirements and needs including accurate equipment selection, rentals estimates and product availability for the project.
- Provide customers product and service rental estimates. This will include accurate details on CDLP Rentals terms & conditions policies.
- Perform work site review with customer and key stakeholders.
- Identify and track contract dewatering and bypass opportunities with existing customers; customer referrals; new customer inquiries within assigned region.
- Facilitate rental order & shipment of required equipment, material, parts and labor.
- Negotiate; finalize and accurately prepare all rental agreements for customer contracts.
- Follow up with customers to ensure customer satisfaction and expand business opportunities.
- Maintain and update customer data for customers.
- Coordinate project scheduling with internal CDLP resource.
- Prepare rental agreements and forward to the accounts receivable department in a timely manner.
- Investigate competitor’s products and strategies.
- Wear, and participate in the ongoing training of, the required PPE for this position.
- Provide quality customer service to our external and internal customers.
- Lead by example with integrity.
- Other tasks and special projects as assigned by the direct supervisor.

**Knowledge, Skills & Abilities**
- Self-motivated with the ability to problem-solve and to manage multiple projects and activities simultaneously.
- Ability to analyze rentals options and make customer recommendations based on those options.
- Ability to work with a wide range of internal and external customers.
- Effective verbal and written communication skills.
- Experience with Microsoft Office, Navision and computer software required.
- Thorough knowledge of CDLP HSE Manual, Employee Standards Manual and Emergency Response Plans.
- Ability to work independently and as part of a team.

**Education & Experience**:

- Minimum High School Diploma or GED equivalent.
- Minimum of five (5) years industry related experience with progressive responsibility.
- Experience in the pumping and/or construction industry, a strong asset.
- Project Management courses, preferred.
- CDLP Pumps 100 or 200.

**Job Types**: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift

Work Location: In person

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