Customer Return Coordinator

2 weeks ago

Burlington, Canada Evertz Microsystems Limited Full time

**Responsibilities**:

- General administrative duties, filing, faxing, and photocopying
- Evaluation of customer needs and solutions
- Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns
- Correspond with customers regarding returns, ticket status and payments.
- Other related duties as required

**Qualifications**:

- Post-Secondary Education in related field (Business, Administration) or related experience
- Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of Microsoft Excel, Word, and Outlook
- Some customer service experience is preferred

**What we offer**:

- Employer funded benefits program
- Competitive total compensation package
- Work-life balance
- Employee Assistance plan
- Employee Discount Platform
- Career progression
- Casual work environment
- Social events and sports teams

About Evertz:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

aRS5M4AWTr

  • Customer Return Coordinator

    7 days ago

    Burlington, Canada Evertz Full time

    This is a customer service and administrative support role joining a team of 10 currently. The ability to communicate clearly and concisely is extremely important. The successful candidate will thrive in a fast-paced environment, possess excellent critical thinking skills, and have the ability to keep themselves organized and on task with multiple changing...

  • Customer Return Coordinator

    3 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Return Coordinator

    4 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Return Coordinator

    2 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Return Coordinator

    3 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Return Coordinator

    2 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Return Coordinator

    3 days ago

    Burlington, Canada Evertz Microsystems Limited Full time

    **Responsibilities**: - General administrative duties, filing, faxing, and photocopying - Evaluation of customer needs and solutions - Issue and process Return Merchandise Authorization numbers (tickets) for customer hardware returns - Correspond with customers regarding returns, ticket status and payments. - Other related duties as...

  • Customer Service Manager- Exchange and Returns

    4 weeks ago

    Burlington, Canada IKEA Full time

    Who you are - You are passionate about growing business and people together and enjoy working in a fast-paced and culture-oriented retail environment. - You are a strong hands-on leader who knows how motivate our customers to shop with us more frequently because they trust us to make their shopping experience successful and their visits worthwhile; as every...

  • Failure Analysis Technician

    4 days ago

    Burlington, Canada Evertz Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • SLA Returns Administrator

    7 days ago

    Burlington, Canada Evertz Full time

    A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

  • Failure Analysis Technician

    3 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • Failure Analysis Technician

    4 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • Failure Analysis Technician

    6 days ago

    Burlington, Canada Evertz Microsystems Limited Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • Failure Analysis Technician

    3 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • Failure Analysis Technician

    3 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    Evertz Microsystems is currently seeking a meticulous and dedicated Failure Analysis Technician to join our team in Burlington, Ontario. As a Failure Analysis Technician, you will be responsible for investigating and analyzing failures in industry leading broadcast technologies. Your primary objectives will be to identify root causes of failures which will...

  • SLA Returns Administrator

    2 weeks ago

    Burlington, Canada Evertz Microsystems Limited Full time

    A customer facing role working with the SLA Customer Coordinators to provide administrative support for SLA (Service Level Agreements) customers. The employee collaborates with internal contacts, including production and logistics, to expedite and schedule repair shipments, runs reports to help with the day-to-day processes of the team to ensure all is...

  • Exchange & Returns Coworker

    2 weeks ago

    Burlington, Canada IKEA Full time

    **Job ID**: 257294 **Date posted**: 12/09/2024 **Why we will love you** - You love challengesYou seek them to solve them (not to create them, though!) - You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) - You have an amazing attention for details and can effortlessly juggle...

  • Exchange & Returns Manager

    2 weeks ago

    Burlington, Canada IKEA Full time

    **Job ID**: 273042 **Date posted**: 30/01/2025 **Who you are** - You are passionate about growing business and people together and enjoy working in a fast-paced and culture-oriented retail environment. - You are a strong hands-on leader who knows how motivate our customers to shop with us more frequently because they trust us to make their...

  • Customer Service Cashier and Returns

    3 weeks ago

    Burlington, Canada Lowe's Canada Full time

    At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and...

  • Burlington - Returns Evaluator 1

    1 week ago

    Burlington, Canada Bhphotovideo Full time

    290 Daniels Way, Burlington, NJ 08016, USA Job Description Posted Wednesday, January 22, 2025 at 5:00 AM At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by...