Parts Counter Person

3 weeks ago

Gogama, Canada TCAT Div of Toromont Industries Ltd Full time

The Parts Counter Person will be a vital part of the parts team as the key customer contact who will provide superior service consistently while advising and distributing parts. Note: This position will be rotational as it is working at a remote site.

**As a Parts Counter Person, YOU will experience**:

- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

**In a typical day YOU will**:

- Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Coordinate the daily functions of the parts operations, including procuring, ordering, backorders, core processing, picking and delivery of parts to internal and external customers
- Ensure customers requirements are met in an efficient, knowledgeable and professional manner
- Maintain the parts physical and electronic inventory and assemble hydraulic hoses to the Cat standards
- Process all core returns and warranty parts

**Job Qualifications**:

- Post Secondary Education and 3+ years of experience on heavy equipment or truck parts counter/inside sales
- Safety conscious with a technical/mechanical aptitude and/or background in heavy equipment/truck equipment
- Customer centric with strong organizational skills and a mindset for continuous improvement
- Ability to effectively prioritize and adapt in a fast-paced environment
- Self-starter, independent and a team player with a sense of urgency

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