Operations Supervisor

2 weeks ago

Edmonton, Canada Blue Water Group Full time

Who we are

Bluewater Group: “Keeps you moving” - leaders in Warehousing & Logistics, Shipping supplies, Mobil branded Lubricants, for over 40 years. Blue Water Group has won the Deloitte Canada’s Best Managed Companies Award 7 years in a row

At Bluewater Group we are committed and dedicated to creating a diverse and inclusive environment where our team feels comfortable to come to work everyday and most importantly enter the work environment knowing that they belong.

**When you join our team **you will have the ability to:

- Learn the ins and outs of our operations
- Be a problem solver and go to person
- Develop and improve processes
- Learn and thrive in an environment where there is always room for growth
- Collaborate with a diverse team of professionals

**Summary**

The **On-site Warehouse Supervisor **plays an important supervisory role in our operations. This position supervises the work of others and is responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Responsible for guiding and training employees and must have a strong understanding of the roles and responsibilities of the team members. The goal is to ensure that operations are carried out productively and efficiently. This role will require clear communication with the client, vendors, management, and employees alike.

**Duties & Responsibilities**
- Supervise and lead a team of operational staff, providing guidance, training, and support.
- Foster a positive and collaborative team culture, ensuring effective communication and cooperation.
- Supervise and lead a team of operational staff, providing guidance, training, and support.
- Coordinate daily operational activities to ensure efficient and timely task completion.
- Collaborate with other departments to streamline processes and improve overall workflow.
- Assign tasks and responsibilities to team members based on their skills and workload.
- Monitor progress and provide feedback to ensure tasks are completed according to established standards.
- Conduct training sessions for new hires and ongoing training for existing staff.
- Identify opportunities for skill development and career advancement within the team.
- Maintain accurate records of operational activities and performance metrics.
- Generate regular reports to assess team performance and identify areas for improvement.
- Address and resolve operational issues in a timely and effective manner.
- Collaborate with team members to identify root causes and implement corrective actions.
- Ensure a high level of customer satisfaction by meeting or exceeding service expectations.
- Respond to customer inquiries and issues, collaborating with relevant departments for resolution.
- Ensure team adherence to company policies, procedures, and industry regulations.
- Stay informed about any changes in regulations affecting daily operations.
- Implement and enforce safety protocols to maintain a secure working environment.
- Collaborate with relevant stakeholders to address safety concerns and implement improvements.

**Qualifications**:

- 2-4 years related experience.
- Experience in warehousing and Material Handling, as well as supervisory experience is necessary.
- Proven leadership skills
- Exceptional time management skills and an ability to work within strict deadlines.
- Advanced problem solving and analytical skills.
- Excellent Attention-to-detail
- Positive attitude and strong team player
- Excel under high pressure situations; flexible and ability to take direction well.
- Excellent communication skills
- SAP is an asset, must be computer savvy.
- Excellent client facing communication skills, and customer service focus.

If you are looking for an opportunity to grow your career and make your mark in a rapidly growing organization please apply

We thank all that apply, however, only those selected for an interview will be contacted.

**Salary**: $26.00-$30.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- warehouse: 3 years (preferred)

Ability to Commute:

- Edmonton, AB T6B 3P9 (required)

Work Location: In person

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