Billing Support Specialist

2 weeks ago


Toronto, Canada API ALARM INC. Full time

Since 1983, a.p.i. Alarm Inc. has been a Canadian leader in security and safety solutions. We operate the largest Canadian privately owned monitoring station in the country providing life safety and property protection needs to our clients. We are looking to grow our Accounting team

Our Billing Specialist must have an excellent eye for detail to catch errors on invoices and billing. You should also be a good problem-solver, analytical, and have excellent technical skills.

**Responsibilities**
- Receive, review and validate dispatch response invoices from 3rd parties (police departments and private companies) against the operating system.
- Process and code the dispatch invoices in the system in accordance with company policies and guidelines.
- Bill customers (individuals, dealers and institutional) for dispatches in accordance with the established pricing.
- Liaising with customers, 3rd parties and internal company departments.
- Resolving dispatch related customer complaints and disputes.
- Other duties as assigned.

**Requirements**:

- Proven experience as Billing Specialist
- Adherence to laws and best practices in regards to dealing with customers and data
- Comfortable dealing with numbers and the processing of financial information
- Excellent knowledge of MS Office (particularly Excel)
- Excellent communication skills, including strong listening, verbal, and written communication
- Results-driven and patient
- High degree of attention to detail and trustworthiness
- Ability to pass a criminal background check

**Job Type**: Full Time, Permanent

**Pay**: $40,000 to $43,000

**Shift**: Monday to Friday, 8:30am to 5:00PM

**Location**:North York (Yonge & Finch)

**_
This is an in-office position, there's no flexibility to work remotely._


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