Qeelin Boutique Manager

3 weeks ago


Toronto, Canada Groupe Kering Full time

Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

**Job Description**:
Boutique Manager
- About us_

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity. Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.

Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.

Qeelin is part of the global Luxury group Kering.

To cope with business growth, we are currently looking for high calibre with creative mind-set to join our growing retail team as Boutique Manager.

ROLE

Directly reporst to the Head of Internation Business, this person will build and lead a team to strive for the buiness and be the Brand Ambasoodor to builnd the brand in Canada through exceptional standard of luxury excellence, develop new loyal customers and retain existing customers.

HOW YOU WILL CONTRIBUTE
- Report directly to Head of Retail APAC, work closely with other boutique teams and other departments
- Build and develop a new boutique team, include regular training and mentoring according to company principles
- Lead and manage store opening
- Initiate and execute strategic boutique team action plan in response to retail climate and sales target effectively
- Manage daily shop operations and ensure that sales target are achieved
- Create regular report and establish good communication with Head of Retail and office level teams
- Conduct luxury clienteling and deliver boutique service excellence, include growing new and VIP database, manage customer follow-ups and issues
- Maintain proper inventory mix and healthy stock levels
- Implement assigned practice and guidelines to enforce brand values

WHO YOU ARE
- Experience in leading and managing store openings
- Strong analytical skills and excellent business acumen, actively react to retail environment with effective action plans
- Proactive and result-oriented with good communication and interpersonal skills
- Self-motivated and high integrity
- Excellent leadership, problem-solving and people management skills
- Proficient in English, and able to converse in Mandarin will be an added advantage

WHY WORK FOR US ?
- Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2023-08-03

Schedule

Full time

Organization

Qeelin Canada Ltd.



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