Trip Planner

**SKYSERVICE BUSINESS AVIATION**

Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you.
**SUMMARY OF RESPONSBILITIES**:

- Assist the pilot-in-command with inflight preparation and provide relevant flight information as outlined in COM, conveying the necessary information to ensure the safe conduct of the flight;
- Advise the pilot-in-command of any deviations to their itinerary as necessary;
- Assist with operational recovery activities such as; revisions to arrangements (i.e. crewing, FBOs, etc.), finding a suitable replacement aircraft for the customer - engaging crew scheduling, MOC, Client Experience Specialist and GOC management as required;
- Assist charter sales with flight route planning, identify the most efficient and safe routing;
- Produce a detailed trip briefing for international flights and brief the crew prior to departure;
- Monitor airport conditions, weather, NOTAMS and current air traffic control situations and provide data to crew members;
- In consultation with GOC Management and flight crew members, perform risk analysis for new destinations or destinations considered to be “high risk”;
- Monitor and ensure that regulations and policies regarding crew duty times and crew rest are respected (i.e. CAR’s rest and duty requirements followed as per SOPs);
- Validate aircraft and flight crew position and confirm MEL status on the aircraft ensuring no limitations;
- Manage Customs scheduling and notification - pre-alert customs, immigration agencies of confirmed flight assignment (US APIS, Canadian APIS etc.);
- Acquire and secure all foreign government landing, overflight permits and handling for international flights; confirm operational requirements (TSA, DOT, and CTA);
- Monitor the progress of all flights and provide operational information as required;
- Work closely with the Client Experience Specialist to ensure all external providers (ground transportation, customs, etc.) have the most accurate information;
- As required, initiate emergency response procedures outlined by the company Emergency Response Manual;
- Ensure FOS is updated with all flight times, fuel uplift, etc.; and ensure GOC receives logbook pages once each flight has been completed;
- Other duties as assigned by Manager.

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Minimum of 2 years’ experience in aviation is required. Experience in business aviation preferred;
- Post-secondary education in aviation management or a related field is an asset;
- Knowledge and experience with CARs, FAA and EASA regulations is an asset;
- Administrative experience is required;
- Proficiency with MS Word, Excel and Outlook;
- Ability to take initiative, to make decisions and work in a dynamic, high-pressure environment while meeting short deadlines;
- Strong interpersonal and communication skills;
- Strong commitment to provide the best customer service in the industry;
- Team player;
- Strong organizational skills.
- a member of our Human Resources team for special accommodation._