![University of Ottawa](https://media.trabajo.org/img/noimg.jpg)
Information Officer
2 months ago
The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong
**Position purpose**:
Reporting to the Coordinator, Registrar Services, serves as a specialist on registrar-related operations at the University of Ottawa. Greets students, and informs and advises them on registrar services, programs of study, registration procedures and programs offered by the faculties and other services. Registers special students, handles program changes, makes entries to students’ academic and financial records, collects tuition, housing, admission and documentation fees, and performs related financial transactions.
**In this role, you will**:
Greet, inform and advise students, in person, by telephone and in writing, about admissions, programs of study, faculties and departments, regulations, deadlines, services and student financial and academic records. Provide courteous and prompt service in accordance with InfoService and University standards and project a positive image of the University of Ottawa to all of its customers. Handle emotional or hostile customers in a professional manner and, if unsuccessful, refer them immediately to the Coordinator, Registrar Services
Act as a resource person for special students to facilitate their registration and provide information on procedures, academic regulations and the registration process.
Find effective solutions to the many problems presented by the clientele and refer problematic cases, as appropriate, to the undergraduate faculties or to the Coordinator, Registrar Services.
Issue student cards and official University documents such as invoices, transcripts, certificates of studies, etc.
**Essential qualifications**:
Postsecondary education in a relevant field or equivalent experience
At least two years’ customer service experience as a resource person
Data entry and verification experience
Knowledge of study programs and academic rules and procedures regarding registration and program requirements
Experience analyzing academic records and procedures
Tact, diplomacy and interpersonal and problem-solving skills
Sound judgment and attention to detail
Ability to remember a large number of very detailed policies and procedures, and considerable information
Ability to understand and interpret client needs
Organizational skills and ability to work under pressure
Ability to work in a team environment
Knowledge of the University’s organizational structure and faculty regulations (and exceptions) regarding program changes (an asset)
**Key Competencies at uOttawa**:
Here are the required competencies for all or our employees at uOttawa:
**Planning**: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
**Initiative**: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
**Client Service Orientation**: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
**Teamwork and Cooperation**: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
We have other current jobs related to this field that you can find below
-
Chief Information Officer
3 days ago
Ottawa, Canada Parliamentary Protective Service - Technology and Information Sector Full timePosted onJune 19, 2024 by Employer details Parliamentary Protective Service - Technology and Information Sector Job details Salary 151,155 annually Terms of employment Permanent employment Full time Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content. Sign up for a Plus...
-
Chief Information Officer
3 days ago
Ottawa, Canada Parliamentary Protective Service - Technology and Information Sector Full timePosted onJune 19, 2024 by Employer details Parliamentary Protective Service - Technology and Information Sector Job details Salary 151,155 annually Terms of employment Permanent employment Full time Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content. Sign up for a Plus...
-
Chief Information Officer
12 hours ago
Ottawa, Canada Parliamentary Protective Service - Technology and Information Sector Full timePosted onJune 19, 2024 by Employer details Parliamentary Protective Service - Technology and Information Sector Job details Salary 151,155 annually Terms of employment Permanent employment Full time Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content. Sign up for a Plus...
-
Senate Ethics Officer
7 days ago
Ottawa, Canada Office of the Senate Ethics Officer Full time**Portfolio**: - Parliament**Organization**: - Office of the Senate Ethics Officer**Position title**: - Senate Ethics Officer**Type**: - Part-time**Location**: - Ottawa, Ontario**Application Review Date**: - August 20, 2024**Opportunity number**: - J0524-0884**Salary range**: Under review A major responsibility of the Office is to advise Senators on...
-
Senate Ethics Officer
5 days ago
Ottawa, Ontario, Canada Office of the Senate Ethics Officer Full timePortfolio: ParliamentOrganization: Office of the Senate Ethics OfficerPosition title: Senate Ethics OfficerType: ParttimeLocation: Ottawa, OntarioApplication Review Date: August 20, 2024Opportunity number: J Salary range: Under reviewA major responsibility of the Office is to advise Senators on how to meet their obligations under the Code.The duties and...
-
Information Officer
3 weeks ago
Ottawa, Canada University of Ottawa Full time**Follow us on **LinkedIn** **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): N/A **Job Family**: Administrative Support **# of Open Positions**: 1 **Faculty/Service - Department**: Student Affairs, Client Relations, Senior Business Expert **Campus**: Main Campus **Union Affiliation**: SSUO **Date Posted**: mars 14,...
-
Information Officer
3 weeks ago
Ottawa, Canada University of Ottawa Full timeFollow us on LinkedIn **Job Type**: Employee Duration in Months (for fixed-term jobs): N/A Job Family: Administrative Support of Open Positions: 1 Faculty/Service - Department: Student Affairs, Client Relations, Senior Business Expert Campus: Main Campus Union Affiliation: SSUO Date Posted: mars 14, 2024 Closing Date: mars 25, 2024 Note:...
-
Information Officer
2 months ago
Ottawa, Canada University of Ottawa Full timeThe University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...
-
Chief Information Officer
5 days ago
Ottawa, Canada Parliamentary Protective Service Full timeParliamentary Protective Service - Technology and Information Sector Ottawa (Ontario) EX-02 - This position is at PSX-02 group and level. $151,155 to $177,809 For further information on the organization, please visit Parliamentary Protective Service **Closing date: 3 July 2024 - 23:59, Pacific Time** **Who can apply**: Open to Canadian citizens or...
-
Chief Information Officer
5 days ago
Ottawa, Ontario, Canada Commissionaires Full timeCommissionaires Ottawa is looking for an experienced and dynamic individual to join our team as the Chief Information Officer (CIO) working in our head office in Ottawa. What you will be doing... Reporting to the Chief Executive Officer (CEO), the CIO works closely with the Executive Team & Senior Lea
-
Information Officer
5 days ago
Ottawa, Ontario, Canada University of Ottawa Full timeThe University of Ottawa—A crossroads of cultures and ideasThe University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...
-
Information Officer
2 months ago
Ottawa, Canada University of Ottawa Full time**Follow us on **LinkedIn** **Job Type**: Employee **Duration in Months** **(for fixed-term jobs): N/A **Job Family**: Administrative Support **# of Open Positions**: 1 **Faculty/Service - Department**: PDI - Operations & Client Service **Campus**: Desmarais Hall **Union Affiliation**: SSUO **Date Posted**: April 08, 2024 **Closing Date**: April 19,...
-
Member Information Officer
3 weeks ago
Ottawa, Canada Public Service Alliance of Canada Full time**Branch**: Technology and Information Management Branch **Section**: Members Information Management **Employment Type**: Term up to twelve (12) months **Position Linguistic Designation**: Bilingual (English, French) **Position Global Linguistic Level**: B2 **Job Band**: Band 12 UNIFOR 2025 **Salary**: $118,292.99 - $133,145.00 + $1,798.58 Bilingual...
-
Chief Information Officer
4 days ago
Ottawa, Ontario, Canada Commissionaires Ottawa Full timeFor more than 80 years, Commissionaires Ottawa has protected people and property in the National Capital Region, Southern and Northern Ontario, and Western Quebec, in both the private and public sectors. We are a private, not-for-profit Canadian company governed by a mandate to continue to provide meaningful employment for the people who have served our...
-
Chief Information Officer
4 days ago
Ottawa, Ontario, Canada Commissionaires Full timeCommissionaires Ottawa is looking for an experienced and dynamic individual to join our team as the Chief Information Officer (CIO) working in our head office in Ottawa. What you will be doing... Reporting to the Chief Executive Officer (CEO), the CIO works closely with the Executive Team & Senior Leadership and is responsible and accountable to lead and...
-
Chief Information Officer
5 days ago
Ottawa, Ontario, Canada Commissionaires Full timeCommissionaires Ottawa is looking for an experienced and dynamic individual to join our team as the Chief Information Officer (CIO) working in our head office in Ottawa.What you will be doing...Reporting to the Chief Executive Officer (CEO), the CIO works closely with the Executive Team & Senior Leadership and is responsible and accountable to lead and...
-
Office Administrator
2 weeks ago
Ottawa, Canada Canadian Institute for Health Information Full time**Category** - Administration **City** - Ottawa, Ontario, Canada - Office Administrator - Facilities - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we...
-
Information Officer
2 weeks ago
Ottawa, Canada University of Ottawa Full timeThe University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...
-
Chief Information Officer
5 days ago
Ottawa, Ontario, Canada Commissionaires Ottawa Full timeThe CompanyFor more than 80 years, Commissionaires Ottawa has protected people and property in the National Capital Region, Southern and Northern Ontario, and Western Quebec, in both the private and public sectors. We are a private, not-for-profit Canadian company governed by a mandate to continue to provide meaningful employment for the people who have...
-
Program Lead, Health Workforce Information
7 days ago
Ottawa, Canada Canadian Institute for Health Information Full time**Category** - Professional **City** - Ottawa, Toronto, Ontario, Canada - Program Lead, Health Workforce Information (HWI) - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together...