Service Advisor
4 weeks ago
**Service Advisor career and employment opportunity awaits you.**
- The Power to Move You_
**Mercedes-Benz Mississauga**, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic **SERVICE ADVISOR** to join the Team.
Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.
**What’s in it for you.**
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance and so much more
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
**About the opportunity**
As an integral part of the “we can do that” operation, this position is responsible to provide frontline customer communications and service for the department. Specifically:
- sell recommended and required vehicle repair/maintenance
- serve as the liaison between the customer and automotive service technician
- explain nature of vehicle maintenance and costs
- advise customers on how to look after the vehicle and stress the importance of maintenance
- schedule appointments; contact customers with vehicle repair status updates/follow-ups
- accurately prepare repair orders and invoices
**About you.**
- 1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferred
- Secondary School diploma, or equivalent experience
- proficiency working with ERP systems (ie. CDK/Reynolds)
- proficiency working with Customer Relationship Management Systems
- ability to sell vehicle maintenance
- ability to adapt to a changing environment and meet deadlines
- strong ability to communicate professionally (verbally and written)
- strong attention to detail; organized and strategic
- ability to maintain confidentiality and professionalism
- ability to work independently and with mínimal supervision
- self-motivated and driven with a passion for excellence in execution
- a desire to work in a high energy, fast-paced environment
- a proven commitment to quality of work
**Why choose Zanchin Automotive Group?**
Your career ambitions will be achieved - we offer career development and advancement.
You will be part a winning team - we are a leader in the industry driven by 50 years of people-centric business modelling.
Your voice will be heard and ideas celebrated - we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.
You will enjoy a competitive pay and bonus plan - we offer many employment perquisites.
You’ll be part of a culture at the fore-front of transparency, communication and engagement - we are a Team, and work together to achieve and thrive.
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