Logistics Coordinator

6 months ago

Guelph, Canada Domain Logistics Full time

**SCOPE**
- Dealing with claims for all carriers
- Respond to customer inquiries providing support as required
- Maintain records and statistics relative to assigned processes
- Assist with some dispatch functions as required
- Perform general office functions as required
- Provide shipping status and order visibility information as required to both internal and external clients, monitor shipping information, close shipped orders, provide order status, etc.
- Schedule outgoing shipments to successfully meet ship dates
- Conduct analysis on shipping quality incidents as required
- Prepare accurate bills of lading and packing slips
- Coordinate ship schedule report daily
- Attend daily Operations meetings
- Maintain regular and on-going communication with inventory control and operations departments to ensure and verify priorities and timelines
- Extensive knowledge required of courier systems an asset
- Strong telephone etiquette when calling external trucking companies or internal clients to set up shipments or book delivery appointments
- Complete an end of day report for production team to indicate what shipments have been shipped based on schedule
- Coordinate with IC to get shipments prepared and/or shipped accordingly
- Special attention required to jobs that have breakdowns, distribution lists or special labeling or shipping info
- Ensure that Proof of Deliveries are filed daily and readily accessible if inquiries occur, at the end of the month all POD’s should be scanned and kept electronically
- Ensure different products can move between businesses, on time and in the correct quantities
- Assist in coordinating the transportation of products to the customers
- Support and contribute to a healthy and safe work environment by following all workplace regulations policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards

Other duties as may be assigned

**EDUCATION/SKILLS/COMPETENCIES**
- High School Diploma
- Experience working in the transportation industry (logistics, supply chain, warehousing, shipping) would be considered an asset for this role
- Good understanding of shipping and receiving processes within a warehouse environment
- Previous administrative and customer service experience is also an asset
- Proficient in the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint), with the ability to learn new software quickly
- Good time-management with an ability to prioritize and multi-task
- Strong verbal and written English communication skills
- Strong ability to multi-task and effectively manage work requirements
- Strong capability to communicate effectively and work harmoniously within a team environment
- Fast paced environment, must be able to handle stress and deal with issues in a timely fashion
- Sound interpretation and analytical skills
- Excellent organizational skills and attention to detail
- Must be extremely self-motivated and able to work under mínimal supervision

Domain Logistics is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code; Domain Logistics will provide reasonable accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

**Job Types**: Full-time, Permanent

**Salary**: $43,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Work Location: In person

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