Service Technician

2 weeks ago

Winnipeg, Canada Wainbee Limited Full time

**Come join Wainbee**

**We are 100% employee-owned, which is reflected in how we value our people and how we support them.**

**Why Join Our Team?**

At Wainbee, we prioritize our employees and appreciate their hard work. As a Service Technician, you'll receive a competitive annual salary, along with a yearly bonus, employer-paid benefits, and a pension plan with employer contributions. We are committed to providing comprehensive training to support your success in the role.

**Position**: Service Technician
- ** Location**: Winnipeg, MB
- ** Schedule**: 8:30am to 5:00pm or 8:00-4:30pm - 40 hours per week

**Responsibilities**:

- Coordinate and execute in-house repairs, emergency services, and on-site troubleshooting, with a strong emphasis on problem-solving.
- Proficiently diagnose complex issues related to hydraulic, pneumatic, mechanical, control, and electrical systems.
- Perform detailed inspections and execute preventive maintenance services.
- Lead the installation and commissioning of services, ensuring optimal functionality.
- Maintain meticulous records of all customer interactions and service activities.
- Follow established company processes and procedures for all service calls, repairs, and warranty requests, including comprehensive documentation in our system.
- Provide advanced technical assistance to customers, offering expert guidance on product selection, pricing, and quotes.
- Educate customers about our products and recommend system modifications when necessary.
- Cultivate trust-based relationships with customers and nurture ongoing connections.
- Deliver consistently exceptional customer service.
- Coordinate and prioritize visits to key clients based on a strategic schedule.
- Strictly adhere to all health and safety regulations and policies, both at Wainbee's facilities and customer locations.
- 2-4 years of experience in fluid power and/or mechanical work within an industrial environment.
- A valid driver's license is required.
- Proficiency in Microsoft Office.
- Strong background in hydraulics and/or mechanics in industrial settings.
- Ability to use hand tools and possess your own tool set.
- Excellent attention to detail and problem-solving abilities.
- Familiarity with fluid power schematics (an asset).
- Technical training and knowledge of industrial products (an asset).
- Capable of lifting to 50 lbs and working on uneven surfaces or in challenging positions.

If you have the passion to take on new challenges, **APPLY NOW** We look forward to meeting you

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