Service Technician

Penner Farm Services Ltd, the leading providers of livestock equipment, supplies, and services in Western Canada is currently looking for a **Service Technician **for its **Blumenort, MB **location.

Key responsibilities of this position include:

- Responding to equipment service calls and installation projects on site
- Diagnosing equipment issues, determining appropriate solutions, and performing the required work in a timely manner
- Providing phone support to customers as needed
- Providing excellent customer service and support to our customers by answering questions, providing information on maintenance of the product, explaining the work that has been completed and providing solutions to recurring problems
- Working with the Service Manager to schedule service calls in a timely manner and communicating any plans for future farm visits, recurring problems and unfinished work that needs to be re-scheduled
- Completion of daily paperwork including work orders, solution notes and timecard
- **Working on an on-call rotation which includes evenings and weekends. The weekly on-call schedule** **is shared with the current service team**

Skills Required:

- Strong mechanical aptitude with previous experience working with and diagnosing equipment issues is preferred; previous agricultural experience is an asset but not required
- Exceptional customer service orientation
- Excellent interpersonal and communication skills (oral and written) and the ability to work independently with minimum supervision
- Proficient in the use of smart phones
- Good analytical and problem-solving skills
- Good organizational, time management and prioritizing skills
- Excellent attention to detail
- **Ability to work on an on-call rotation**

On the job training will be provided along with tools and a company vehicle once training is completed.

Penner Farm Service Ltd. offers a competitive wage along with Health and Dental Benefits and a profit-sharing plan. We offer an excellent work environment with opportunities for development and advancement.
- We thank all applicants, however, only those under consideration will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you possess a valid class 5 license?
- Can you commute daily to Blumenort, MB?