Monetization and Operations Manager

3 weeks ago

Remote, Canada Hard Rock Digital Full time

**What are we building?**

Hard Rock Games is a team focused on becoming the best omni channel, free-to-play gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of gamers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Games taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the free-to-play games space — ready to join us?

**What’s the position?**

As our Monetization and Operations Manager, you will play a pivotal role in maximizing revenue opportunities and enhancing the overall game experience for our players. You will oversee the planning and execution of daily engagement and monetization campaigns, managing tasks related to Monetization, Operations, Art, and Community engagement.

Your responsibilities include:

- Developing quarterly, monthly, and daily promotional plans aligned with our monetization strategy, leveraging product features and marketing tools to drive revenue growth.
- Crafting custom, effective, and strategic plans to reach business targets, focusing on player retention, engagement, and lifetime value.
- Planning, creating, and implementing day-to-day events and promotions strategies, conducting A/B tests to optimize user experience.
- Collaborating closely with cross-functional teams including Data Analysts, Product Managers, Designers, Economists, and other stakeholders.
- Constantly generating innovative ideas and optimizing game performance in a data-driven manner to achieve company KPIs.
- Executing in-game events and promotions in collaboration with the creative team, operations team, economy team, business analysts, and product managers.

**What we’re looking for?**
- 2+ years of experience in Monetization (Marketing is a plus)
- Strong analytical skills with experience in quantitative and qualitative analysis, preferably with tools like Excel and Tableau.
- Excellent communication skills, both written and verbal, with proficiency in English.
- Proven ability to work with multiple stakeholders and different teams, demonstrating initiative, curiosity, and independence.
- Passion for mobile games and a personal gaming background would be advantageous.
- Mobile gaming experience is a plus

**What's in it for you?**

We offer our employees more than just competitive compensation. Our team benefits include:

- Competitive pay and benefits.
- Flexible vacation allowance.
- Start-up culture backed by a secure, global brand.

**Roster of Uniques**

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).

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