Logistics Co-ordinator

6 months ago

Toronto, Canada Teknion LTD Full time

**Why is this role so great?**

The Logistics Co-ordinator is accountable to maintain excellent service levels with both internal and external customers. They will be responsible for the day to day planning and arrangement of carriers based on the shipping requirements at the Teknion Distribution Center.

This position will act as the liaison between Carriers and the Consolidation Center team as well as Teknion order fulfillment department.

**What does this role responsible for?**

This role will:

- Work collaboratively with internal and external customers and facilitate open communication of Teknion’s shipping policies and procedures.
- Communicate with numerous transportation service providers.
- Work with Team Leads and Supervisors to ensure shipping schedules are maintained.
- Provide proactive communication to internal and external customers with respect to any exceptions or deviations to the shipping schedule or process.
- Support the Claims process and investigations.
- Manage and monitor Service KPI’s and reporting Metrics.
- Expedite Rush order requests and follow up.
- General administrative tasks in supporting shipment documentation flow.
- Manage exception orders and facilitate proactive communication.
- Coordinate data input details for KPI’s around transportation purposes.
- Support ongoing continuous improvement initiatives within the Teknion Consolidation center.

***Product**:

- Support Claims process and investigations as needed
- Ensure output of the design department will meet or exceed customer expectations and industry standards, achieve marketing objectives and desired design aesthetic, while maintaining a balance between cost, quality and manufacturability.
- Identify gaps in product knowledge and coordinate research activities to build a body of knowledge and document this information.
- Ensure that ‘lessons learned’ and product improvements in quality, functionality or efficiency are captured into new product design.
- Investigate root cause of design related claims, and assist in the implementation of permanent corrections, where warranted
- Maintain working knowledge of competitor products, industry trends and requirements

**Projects**:

- Assess product development project scope, risks, unknowns and requirements. Assign resources and prioritize the activities of the department to achieve product development goals and timelines.
- Ensure product development meets the requirements of industry standards (e.g. BIFMA, CGSB, UL, etc).
- Provide structured process for the review of design requirements and goals, critical review of design solution intent, and active review of timelines and key deliverables.
- Inform management of the risks, opportunities and challenges faced as related to product development projects.
- Work with Plant and Satellite manufactures to ensure cross system compatibility, and foster strong communication among engineering groups.
- Provide engineering support to Corporate Marketing activities (e.g. symbols, installation instructions, pre-production prototyping).

**Policy**:

- Establish and maintain best practice guidelines and training plan for engineering, including design and modeling principles, drafting/drawing standards, testing methods, FEA analysis and problem solving techniques.
- Maintain an environment where opportunities for Continuous Improvement to product and engineering processes are regularly identified, prioritized and implemented.

**What is required for the role?**
- College diploma or University degree an asset
- 2 to 3 years of experience in transportation and logistics
- Good understanding of different transportation modes and methods
- Good understanding of customs compliance documentation
- Computer literate in Google Sheets and Google Docs
- Previous experience with warehouse management systems as asset
- Good written and verbal communication skills
- Good interpersonal skills
- Excellent time management skills and the ability to handle several tasks simultaneously
- Computer literate in Google Sheets and Google Docs
- Ability to work in a multicultural environment
- Availability to work a 42.5 hour work week, periodic overtime and a variety of shifts

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment.

**Why should you grow with us**
- Competitive Salary
- Company Paid benefits
- Group RRSP plan
- Pension Plan
- Excellent work environment and culture
- Corporate perks and discounts year round
- Our People

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