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Assistant Manager/store Manager
5 days ago
**About Us**:
We are a thriving mini-supermarket located in a prestigious area of Toronto. Our supermarket caters to a diverse clientele seeking high-quality products and exceptional service. We pride ourselves on providing a convenient shopping experience with a wide range of products, including fresh produce, groceries, household essentials, hot snack, coffee and specialty items.
We are seeking an experienced and motivated Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in all aspects of store operations. This is a great opportunity for someone who is passionate about retail and customer service and is looking to take the next step in their career.
**Responsibilities**:
- Assist the Store Manager in overseeing daily store operations to ensure efficiency and profitability.
- Act as sale person help cusotmer find their required items, and check out and process the payment.
- Provide exceptional customer service and ensure customer satisfaction by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere.
- Train and develop store staff to deliver excellent service, achieve sales goals, and uphold company standards.
- Assist with inventory management, including receiving, stocking, and organizing merchandise to optimize sales and minimize waste.
- Monitor and maintain store cleanliness and organization to create a pleasant shopping environment for customers.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner, striving to exceed customer expectations.
- Assist with scheduling and payroll management to ensure adequate staffing levels and efficient use of resources.
**Qualifications**:
- Minimum of 2 years of experience in a retail environment, with at least 1 year in a supervisory or leadership role.
- Proven track record of delivering exceptional customer service and achieving sales targets.
- Strong leadership abilities with the ability to motivate and coach team members to success.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in inventory management and retail operations.
- Flexible availability, including evenings, weekends, holidays, and the ability to work late hours as needed.
**Salary**: $16.55-$17.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Dental care
- Extended health care
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (required)
Work Location: In person
Expected start date: 2024-04-15
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