Contractor Liaison

Posted: 11/03/2024
- Competitive Salary- Bonnyville, Canada- PermanentNES Fircroft is currently looking to hire a Contractor Liaison to join our Bonnyville, Alberta office. The Contractor Liaison will play a critical role in the development/management of the Contractor experience within NES Fircroft - acting as a focal point for all contractor queries and issues. It is anticipated that there will be considerable interface with Divisional Managers across Canada to support the management of contractors on assignment, alongside other functional managers within the business. The key purpose of the role is the management of the contractor population engaged.

**Responsibilities**:

- Principal Contact for all contractors, supporting, advising, and managing their assignments from start to finish.
- Builds and maintains rapport with the contractors during the onboarding process and throughout the lifecycle of the placement ensuring the most appropriate communication methods are used.
- Effectively deals with contractor issues escalating to Senior Management where required, thus always maintaining professionalism.
- Awareness of business policies and procedures, highlighting any breaches or concerns to Senior Management.

**Youll be a good fit if**:

- 1-2 years of previous experience in a Customer Service Role / Contractor Liaison role
- Strong organizational and communication skills, smart and methodical, demonstrating the ability to multi-task and prioritize.
- Demonstrate knowledge and understanding of the Oil & Gas industry, particularly Shale or Onshore.
- Team player who can also take initiative and work in an autonomous fashion.
- Good communicator, articulate with strong external presentation skills (written & verbal).
- Ability to manage confidential or sensitive information.
- Awareness of, adherence to, and compliance with appropriate policies and procedures
- Ability and willingness to escalate breaches of policies and procedures
- Ability to manage confidential or sensitive information sensitively
- Seeks out information to make informed decisions

Join us and deliver a brighter tomorrow

**Valerie Gonzalez**
- Talent Acquisition Consultant