Sales Consultant

4 weeks ago

St Catharines, Canada TWO MEN AND A TRUCK® Full time

The Sales Consultant is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all _TWO MEN AND A TRUCK®_ customers, through in-depth knowledge of company products and services. We are currently looking to fill a full-time position (40 hours a week).

**Responsibilities**:

- Acts as the first point of contact for new and existing customers, to establish a rapport and build confidence in _TWO MEN AND A TRUCK®_ services.
- Asks open-ended, probing questions to determine customer requirements and expectations.
- Directly and accurately input information into CRM software to estimate cost for customers, as well as scheduling needs for frontline staff.
- Complete thorough and accurate in-home consultations for customers, and present them with detailed estimates in a timely manner.
- Complete regular follow-up calls with current, and potential customers.
- Make recommendations according to customer's needs on moving services, boxes, supplies and equipment, and other value-added services. May recommend alternate services and/or products based on cost, availability or customer specifications.
- Educate customers on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
- Comply with federal, provincial, and local legal requirements when scheduling moving services and staff.
- Continually maintain thorough understanding of all company products, services, pricing and promotions, in order to communicate the benefits and value of _TWO MEN AND A TRUCK®_, and effectively overcome any customer objections.
- Calmly and professionally handle displeased customers, and provide timely feedback to management regarding customer concerns.
- May assist management with scheduling and tracking of movers and drivers in accordance with move requirements.
- May prepare various reports for management, as well as gather research and statistics.
- May prepare various proposals, letters, mass mailings, and other miscellaneous correspondence.
- Assist in various marketing activities including networking, direct mail, social and website updates, and charitable move coordination.
- All other duties, as assigned by management.

**Job Requirements**:

- A minimum of one year of customer service and/or other office experience is required.
- Outside or inbound sales and/or _TWO MEN AND A TRUCK®_ or moving industry experience is preferred.
- Excellent customer service skills (friendly, courteous and helpful).
- Effective listening and communication skills.
- Exceptional grammar, verbal skills and diction.
- Exceptional organizational and time management skills.
- Ability to analyze and solve problems effectively and efficiently.
- Accurate and consistent attention to detail.
- Confidence to initiate customer contact, and comfortable asking for the sale.
- Strong team player, who works productively with a wide range of people and personalities.
- Comfortable in a fast-paced environment, and able to adapt quickly to changing priorities.
- Basic computer and keyboarding skills.
- Able to perform basic business math.
- Able to present a professional image at all times to customers and vendors.
- Demonstrate integrity, ethical standards, and commitment to _TWO MEN AND A TRUCK®_ Core Values.

**Education**:

- High school diploma is required, college diploma is preferred.

**Work Remotely**:

- No

**Job Type**:

- Full-time

**Salary**:

- From $19.00 per hour

**Benefits**:

- On-site parking
- Casual dress

**License/Certification**:

- G Class Drivers license (required)

**Job Types**: Full-time, Permanent

**Salary**: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Customer Service: 1 year (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

  • Sunroom Sales Consultant

    4 weeks ago

    St. Catharines, Canada Lifestyle Home Products Full time

    Lifestyle Home Products is a family-owned business, proudly serving homeowners across Ontario. We make all of our sunrooms, porch enclosures, vinyl replacement windows and exterior doors at our 150,000 sq. ft. factory in beautiful Peterborough, Ontario. What makes our company unique is our people. We are looking for outgoing, self-managed individuals to...

  • Automotive Sales Consultant

    3 weeks ago

    St. Catharines, Canada John Bear Buick GMC - St. Catharines Full time

    **Automotive Sales Consultant** **What We Offer**: - $70,000 to $120,000 + earning potential - 5-day work weeks. NO SUNDAYS!! - Benefits - Dental Care, Extended Health Care, Life Insurance, On-site Parking - Professional Development and Growth Training - Career Advancement Opportunities - Over 43 years in Business as a local family-owned and operated...

  • Personal Trainer

    4 weeks ago

    St. Catharines, Canada World Gym Full time

    JOB SUMMARY The Personal Trainer Sales Manager will be responsible for actively generating club personal training revenue ESSENTIAL DUTIES AND RESPONSIBILITIES Manages the Personal Training Department Conducts fitness consults to encourage new potential clients Sells personal training contracts Reports to manager monthly sales and feedback Other...

  • New Home Sales Consultant

    6 days ago

    St. Thomas, Canada Doug Tarry Homes Full time

    **With over 65 years of home building excellence, we are looking for a New Home Sales Consultant** The New Home Sales Consultant will staff assigned model home and demonstrate full knowledge of assigned community and Doug Tarry Limited homes for sale. **The following skills are needed**: - Have 2 to 3 years minimum experience in sales - Customer service...

  • Bridal Fashion Sales Consultant

    4 weeks ago

    St. Catharines, Canada Annettes Bridal Full time

    **Job description** **Hide** Must be able to deal with all situations in a professional caring manner following company guidelines as well as being able to handle all of the relevent details pertaining to this position. Whilst we are primarily interested in an applicant with bridal experience we would consider someone with previous experience in high end...

  • technical sales specialist

    6 days ago

    St. Catharines, Canada HAVER & BOECKER CANADA Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationMaster's degreeWork site environmentHeavy equipmentIndustrial/commercial (general)TasksPromote sales to existing clientsIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or...

  • technical sales specialist

    5 days ago

    St. Catharines, Canada HAVER & BOECKER CANADA Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Master's degreeExperience: 5 years or moreWork site environmentHeavy equipmentIndustrial/commercial (general)TasksPromote sales to existing clientsIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or servicesDevelop reports...

  • Inside Sales Account Representative

    9 hours ago

    St. Catharines, Canada JobCart Inc Full time

    Job Description: Inside Sales Account Representative professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver optimal customer service.Demonstrate commitment to consultative sales in service of client goals. Manage a portfolio of advertisers of small to...

  • Inside Sales Account Representative

    18 hours ago

    St. Catharines, Canada JobCart Inc Full time

    Job Description: Inside Sales Account Representative professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver optimal customer service.Demonstrate commitment to consultative sales in service of client goals. Manage a portfolio of advertisers of small to...

  • Customer Service Advisor

    4 weeks ago

    St. Catharines, Canada Haver & Boecker Canada (formerly W.S. Tyler Canada) Full time

    **Customer Service Advisor - Media Department (Bilingual)** Haver & Boecker Canada (formerly W.S. Tyler Canada) - St. Catharines, Ontario Haver & Boecker Niagara is a leading provider in screening, washing, pelletizing, and primary crushing systems. The company’s mission is to deliver the best of these technologies to customers in the aggregates, mining,...

  • Sales Manager

    7 days ago

    St. Albert, Canada Expedia Cruises Full time

    Expedia Cruises St. Albert Are you an experienced Sales Manager ready to help us continue our aggressive growth? We are seeking a dynamic individual to help us manage our growing team of consultants. Our agency is one of the top franchises in Canada for Expedia Cruises. We have had very aggressive growth and are looking for the right person to help us...

  • Customer Satisfaction Representative

    1 month ago

    St. Catharines, Canada Clickback Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Maintain records and statistics -...

  • Store Attendant

    1 month ago

    St. Catharines, Canada The Estée Lauder Companies Full time

    **Position Summary** We are looking for a cashier to manage all sales transactions in a fast paced retail environment in line with all cash handling and cash reconciliation guidelines. As the final person that the customer sees before they complete their service experience, you will provide a memorable end to their visit by providing personalized service...

  • Store Attendant

    6 days ago

    St. Catharines, Canada Estée Lauder Full time

    Position Summary We are looking for a cashier to manage all sales transactions in a fast paced retail environment in line with all cash handling and cash reconciliation guidelines. As the final person that the customer sees before they complete their service experience, you will provide a memorable end to their visit by providing personalized service to...

  • Store Attendant

    6 days ago

    St. Catharines, Canada The Estée Lauder Companies Full time

    **Position Summary** We are looking for a cashier to manage all sales transactions in a fast paced retail environment in line with all cash handling and cash reconciliation guidelines. As the final person that the customer sees before they complete their service experience, you will provide a memorable end to their visit by providing personalized service...

  • Customer Service/administrative Assistant

    1 month ago

    St. Catharines, Canada PCS of Niagara Full time

    PCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 32 years in the industry! Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion! Join us as we keep the world clean one carpet at a time! As a Customer Service/Administrative...

  • Customer Service/marketing Administrative Assistant

    4 weeks ago

    St. Catharines, Canada PCS of Niagara Full time

    PCS is the Niagara Region's largest, and most respected professional cleaning service provider with over 32 years in the industry! Our core values determine how we eat, sleep, clean and enjoy every day. Working at PCS is not a job for us, it’s our passion! Join us as we keep the world clean one carpet at a time! As a Customer Service/Marketing...

  • Personal Banking Associate

    1 month ago

    St. Catharines, Canada BMO Financial Group Full time

    121 Lakeshore Road St Catharines Ontario,L2N 2T7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    2 days ago

    St. Catharines, Canada BMO Financial Group Full time

    31 King Street St Catharines Ontario,L2R 6W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Agronomic Technical Consultant

    1 month ago

    St. Marys, Canada Timac Agro Canada Full time

    Timac Agro Canada is looking for Agronomic Technical Consultants to support a team and drive growth in our newly formed Ontario Business Unit. If you want your next professional adventure to be rich in challenges, in an environment that encourages autonomy and entrepreneurial initiatives, we invite you to take part in the growth of a dynamic, international...