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Toronto, Canada H2R Business Solutions Full time

In-House Solutions are looking for an experienced CNC Machine Operator/Programmer to join their team In-House Solutions provides expert machining solutions to the manufacturing industry in the form of software, technical and professional services, and educational materials. We are at the forefront of manufacturing innovations in the CNC machining industry. Join us

You will leverage their expertise to support others while providing coaching and training. You will join our technical team in a critical role providing onsite and remote technical services to our valued CNC manufacturing clients, specifically those using Mastercam.

Your responsibilities will include:
Provide support at customer locations, including software installation, implementation, training, and troubleshooting

Independently assess customer needs and provide detailed scopes for quoting purposes.

Communicate with sales to identify customer training or software update needs

Learn new product and service offerings and assist with training our team

Post-secondary education in mechanical technology, machinist/toolmaker/moldmaker ticket, or equivalent

5+ years of experience with CAM software for CNC machining (ideally Mastercam). Hands-on experience with CAD software would be an asset

General computer and networking knowledge required

Experience with machine tool communications would be an asset

Strong customer service orientation with the ability to communicate with a variety of technical and non-technical personnel

High willingness and patience to train and teach others

Must possess a valid G license and have access to own reliable vehicle, availability to travel 50%+ of the time within Southwestern/Central Ontario (Reimbursement for mileage, expenses and cell phone is provided). When not travelling to customer locations, you will be able to work remotely from a home office and attend occasional meetings and training in our Cambridge office.

In-House Solutions is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Please let us know if you require accommodations during the recruitment and selection process. In-House Solutions is an equal-opportunity employer.

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