Retail Level Collection's Associate

3 months ago

London, Canada easyhome Franchise Full time

**Retail Level Collections & Customer Service Associate - Leasing**

**easyhome** is the largest merchandise lease-to-own company in Canada and we are the largest easyhome franchise currently with 26 stores in Ontario. We offer top quality, brand name household furnishings, appliances and home electronics to consumers on convenient weekly or monthly leasing agreements.

**So what will a Retail Collections & Customer Service Associate do?**
- **Promote sales** growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone.
- **Maximize store revenues** by overseeing accounts and collection activities.
- **Manage weekly account receivables** and overdue accounts by following up directly with customers.

**Here’s what we are looking for**:

- Sales and or/Collections experience is agreeable, but we really want people who are motivated by success. A competitive attitude in sales and customer centric in service.
- Experience driving a small truck an asset but not required; physically able to move home furnishings.
- Valid driver’s license, clean driver’s abstract (past 3 years), and pass our background checks.
- Ability to work daytime, evening and Saturday shifts weekly.

**What’s in it for you?**
- **Competitive Wages & Benefits**:

- **Performance Incentives & Vacation Pay**

**Hours of Work**
- Up to 40 hours per week including every Saturday

**Additional Information**:
**Special Conditions**:
This role is internally known as Customer Retention Specialist. Required schedule flexibility may vary by location and will be discussed and formalized during the hiring process. easyhome would like to thank all applicants but only those selected for interview will be contacted by the hiring manager.

**Inclusion and Equal Opportunity Employment**:
easyhome is an equal opportunity employer. In addition, easyhome is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.

**1748271 Ontario Inc. o/a easyhome Franchise**

972 Hamilton Rd., Units 2-3 London, ON N5W 1V6

Store: (519) 452-3930

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$16.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- VRSP
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- collection's: 1 year (preferred)
- customer service: 1 year (preferred)
- sales: 1 year (preferred)
- driving: 3 years (required)

Licence/Certification:

- Class G License (required)

Work Location: In person

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