Clerk Typist

Union/Affiliation:
**C.U.P.E. Local 3338**
- Pay range:
**$1,551.58 to $1,758.47 bi-weekly**
- SFU Department Descr:
**Parking & Sustainable Mobility Services**
- Position Grade:
**5**
- # of openings:
**1**
- Biweekly Hours:
**70**

This position provides customer service and responds to counter and telephone inquiries in the Parking Services Office. It is responsible for processing counter sales and performing cashiering duties. In addition, it resolves minor problems relating to traffic offences and the sales of parking permits, lost/missing/stolen permits, parking fines, lot sell-outs, new lot vouchers and waiting list changes. Performs a variety of general associated clerical duties.

Qualifications:

- 50 wpm keyboarding skill with a high degree of accuracy.
- Some knowledge of the World Wide Web.
- Ability to operate an electronic cash register and to process transactions with a high degree of accuracy, including balancing daily proceeds.
- Ability to maintain records with a high degree of accuracy.
- Ability to calculate percentages.
- Excellent customer service skills.
- Excellent interpersonal, oral and written communications.
- Excellent organizational skills.
- Some knowledge of university regulations, policies and procedures.
- Ability to exercise mature judgment and initiative.
- Ability to organize and direct the work of other positions.
- Ability to work shifts as required (i.e., during busy periods, and including evenings).
- Ability to work additional hours as required.
- Must be bondable.

**Days/hours of work are Monday to Friday 9:15am to 4:45pm.**

**Please include your cover letter and resume in one attachment.