Member Experience Representative
3 weeks ago
**Job Summary - Member Experience Representative**
The member experience representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and keeping the club clean. This role requires a considerable amount of self-motivation, leadership skills, ability to collaborate and communicate, and ability to influence others in a positive way.
**Key Responsibilities**
**Membership + training sales** - a large component of the member experience representative role is centered around membership and training sales. They must qualify, inform, inspire, and convert leads to members. They must follow up sales leads and tour prospective members when they come in.
**Day-to-day operations** - member experience representatives will need to take on some club operations tasks [cleaning, etc.] daily. They need to be able to multi-task with a smile on their face.
**Culture creators** - member experience representatives love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet.
**Job Requirements**
18 years or older
Friendly, outgoing, and warm
Genuine and honest
Available to work flexible hours [afternoons, evenings]
Technologically savvy
Self-motivated and accountable
Good at managing time and schedules
**Job Type**: Part-time
**Salary**: From $15.30 per hour
Expected hours: 10 - 20 per week
**Benefits**:
- On-site gym
Schedule:
- Day shift
- Evening shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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