Spa Supervisor

3 weeks ago

Cambridge, Canada Birecruit Full time

As a Spa Supervisor you will be is responsible will include:

- Managing the day-to-day spa operations
- Handling administrative duties; scheduling appointments, guest inquiries
- Training new staff on spa policies and procedures
- Managing inventory, and purchase orders
- Overseeing customer service, and communicating with the management team to ensure the smooth functioning of the spa.

Skills & Qualifications:
- Team lead skills, including the ability to motivate, mentor, and guide staff- Excellent customer service skills, including conflict resolution and problem-solving- Strong communication skills, including the ability to communicate effectively with staff and guests both orally and in writing- Administrative duties, booking appointments, responding to spa inquiries and interacting with guests in a professional and courteous manner- The ability to train new staff on spa policies and procedures, equipment usage, and safety protocols- Ability to maintain inventory- Minimum 3 years of spa or hospitality experience with demonstrated spa supervisor or team lead experience

**Requirements**:

- Minimum of 3 years’ experience as a spa supervisor in a luxury spa
- Working knowledge of Book 4 Time software (an asset)

( weekends/holidays)

Compensation:

- Salary and Health benefits
- Employee discounts
- Training and ongoing professional development
- Employee perks

To learn more about this exciting opportunity please get in touch. All conversations are treated in confidence.

Our mission is to enable esthetic & wellness professionals to unlock their full potential.

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