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Host / Hostess : Full-time
7 months ago
As a Host/Hostess, you will be responsible for ensuring that our guests have an enjoyable dining experience by warmly greeting them, escorting them to their tables, and providing exceptional customer service.
Key Responsibilities:
- Greet guests as they enter the restaurant with a warm smile and welcoming attitude
- Escort guests to their tables and provide menus
- Answer any questions guests may have about the menu or restaurant
- Manage the waitlist efficiently and accurately
- Maintain cleanliness and organization of the host/hostess station
- Communicate effectively with servers, bussers, and managers to ensure smooth service
- Assist with seating arrangements for large parties
- Provide exceptional customer service at all times
- Perform additional duties as assigned by management
Qualifications:
- Excellent communication skills
- Exceptional customer service skills
- Ability to work in a fast-paced environment
- Must be able to multitask and work well under pressure
- Professional demeanor and appearance
- Ability to stand for extended periods of time
- Flexible schedule, including evenings, weekends, and holidays
- Prior restaurant experience is a plus, but not required
